Assistant Manager

West Kempsey Hotel; Kempsey; On-site; AUD 55,000 - 75,000; Full time

Job summary

West Kempsey Hotel in Australia is seeking an Assistant Manager to ensure the smooth operation of the venue across bars, bistro, gaming and cash handling, while leading front of house teams and driving revenue. You will be a key player in the leadership team, coaching staff to deliver excellent guest experiences.

You will collaborate with the leadership group to manage day-to-day expenses, stock control and event revenue, with opportunities to grow through exposure to all facets of the business.

Qualifications

• Minimum of 3 years' experience in a similar management role.
• Previous hospitality management experience in a leadership position.
• Strong knowledge of Pub operations.
• Solid understanding of financials.
• Food, wine and beer knowledge.
• RSA and RCG.
• Ability to obtain advanced RCG.
• Hands-on leader with the ability to coach and motivate the team.

Responsibilities

• Manage the day to day business expenses including labour costs, bar and food gross profits
• Manage stock control
• Drive functions and event revenue
• Coach and motivate the team
• Ensure customer satisfaction
• Manage all front of house departments including bars, bistro, gaming and cash handling
• Think outside the square and bring an entrepreneurial spirit to drive the business forward

Skills

Leadership

Front of house

Team management

Cash handling

Food & beverage knowledge

Job description

As Assistant Manager, you will be responsible for the smooth and efficient operation of the venue. You will be a key player in the leadership team, getting the best out of the team and driving the business forward. You will be expected to be competent in all front of house departments which include bars, bistro, gaming and cash handling. This role has the potential to grow and develop you as an individual having exposure to all facets of the business.

Key responsibilities

Manage the day to day business expenses including labour costs, bar and food gross profits

Manage stock control

Drive functions and event revenue

Coach and motivate the team

Ensure customer satisfaction

Manage all front of house departments including bars, bistro, gaming and cash handling

Think outside the square and bring an entrepreneurial spirit to drive the business forward

About you

Minimum of 3 years' experience in a similar management role

Previous hospitality management experience in a leadership position

Strong knowledge of Pub operations

Solid understanding of financials

Food, wine and beer knowledge

RSA and RCG

Ability to obtain advanced RCG

Hands-on leader with the ability to coach and motivate the team