ASSISTANT MANAGER

Alma surfers paradise; Gold Coast City; Vor Ort; AUD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Career growth

Supportive team

Beachfront location

Staff discounts

Training opportunities

Zusammenfassung

Alma Surfers Paradise is a vibrant beachfront restaurant in Surfers Paradise seeking a hands-on Assistant Manager who leads from the front, runs service, motivates the team, and maintains high standards across the venue. You will regularly support coffee service and help maintain quality in a fast-paced coastal setting.

Strong barista experience is essential, and you will oversee rostering, stock control, and training while working closely with the Venue Manager to achieve operational and

Qualifikationen

• Previous experience in a supervisory or management role within hospitality.
• Strong barista experience and confidence working in a busy coffee environment.
• Excellent leadership and communication skills.
• A passion for customer service and creating memorable guest experiences.
• Ability to remain calm and organised in a fast-paced environment.
• Experience with stock control and ordering.
• Current RSA certificate.
• Availability to work weekends, evenings, and public holidays.

Aufgaben

• Lead service and ensure smooth day-to-day venue operations.
• Support, motivate, and develop the front-of-house team.
• Deliver exceptional guest experiences and professionally resolve customer concerns.
• Assist with staff training and onboarding.
• Support rostering and labour management.
• Assist with ordering, stock control, and inventory management.
• Maintain high standards of cleanliness, presentation, and attention to details throughout the venue.
• Support coffee service during busy periods and maintain coffee quality standards.
• Ensure compliance with food safety, RSA, and workplace health and safety requirements.
• Oversee opening and closing procedures.
• Work closely with the Venue Manager to achieve operational and financial goals.
• Take responsibility for the venue in the absence of the Venue Manager.

Kenntnisse

Leadership

Communication

Barista experience

Customer service

Stock control

RSA certificate

Jobbeschreibung

Alma Surfers Paradise is a vibrant beachfront restaurant located in the heart of Surfers Paradise. Open for breakfast, lunch, and dinner, we are passionate about delivering exceptional food, great coffee, outstanding cocktails, and memorable guest experiences in a fast-paced coastal setting.

The Role

We are looking for a hands-on Assistant Manager who leads from the front. You will be responsible for running service, supporting and motivating the team, maintaining high standards throughout the venue, and ensuring every guest receives exceptional service. Strong barista experience is essential, as you will regularly support coffee service during busy periods and help maintain quality and consistency across all areas of the business.

Key Responsibilities

Lead service and ensure smooth day-to-day venue operations.

Support, motivate, and develop the front-of-house team.

Deliver exceptional guest experiences and professionally resolve customer concerns.

Assist with staff training and onboarding.

Support rostering and labour management.

Assist with ordering, stock control, and inventory management.

Maintain high standards of cleanliness, presentation, and attention to details throughout the venue.

Support coffee service during busy periods and maintain coffee quality standards.

Ensure compliance with food safety, RSA, and workplace health and safety requirements.

Oversee opening and closing procedures.

Work closely with the Venue Manager to achieve operational and financial goals.

Take responsibility for the venue in the absence of the Venue Manager.

Skills & Experience

Previous experience in a supervisory or management role within hospitality.

Strong barista experience and confidence working in a busy coffee environment.

Excellent leadership and communication skills.

A passion for customer service and creating memorable guest experiences.

Ability to remain calm and organised in a fast-paced environment.

Experience with stock control and ordering.

Current RSA certificate.

Availability to work weekends, evenings, and public holidays.

What We Offer

Competitive salary package.

Opportunities for career growth and development.

A supportive and energetic team environment.

Stunning beachfront location in the heart of Surfers Paradise.

Staff discounts and team benefits.

Ongoing training and development opportunities.

If you are passionate about hospitality, enjoy leading teams, and thrive in a busy venue, we would love to hear from you. :)