Assistant General Manager: Premium CBD Venue Leader

Applejack Hospitality Group; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Dine & Save discounts across venues

Training and development programs

Competitive tips

Work-life balance with sustainable rof

Job summary

Applejack Hospitality is launching a brand-new CBD venue in Sydney and is seeking an Assistant General Manager to help bring it to life. You will lead front-of-house teams, shape the guest experience and set the standard from day one.

With 2–3 years of leadership in premium venues, you will manage floor operations, budgets and training, while fostering an inclusive, high-energy culture and delivering exceptional service.

Qualifications

• 2–3 years’ leadership experience in premium/high-volume restaurant or bar.
• Working knowledge of labour planning, budgets, stock and POS systems.
• Strong wine/spirits and food knowledge with confident, guest-facing communication.
• Current NSW RSA (or ability to obtain before start).

Responsibilities

• Lead, coach and roster FOH teams to deliver exceptional guest experiences across all services.
• Oversee floor operations, section allocations, reservations and waitlist management.
• Drive, coach and develop team members in sequence-of-service, table-touches, upselling and guest recovery protocols.
• Manage labour against budgets; interpret daily/weekly P&L and service KPIs.
• Maintain compliance with RSA/RSF, incident reporting and safety protocols.
• Ensure cash-up, POS and end-of-day procedures are accurate and compliant.

Skills

Leadership

Rosters & labour planning

Budgets

POS systems

Wine & spirits knowledge

Guest communication

Education

NSW RSA certification

Tools

POS software

Reservations software

Job description

Applejack Hospitality is launching a brand-new CBD venue in Sydney and is seeking an Assistant General Manager to help bring it to life. You will lead front-of-house teams, shape the guest experience and set the standard from day one.

With 2–3 years of leadership in premium venues, you will manage floor operations, budgets and training, while fostering an inclusive, high-energy culture and delivering exceptional service.