Assistant Electorate Officer (Mackay)

Queensland Government; Mackay Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Parliamentary Services in Mackay is seeking an Assistant Electorate Officer to support the MP with administration, constituent enquiries, and community engagement. You will help deliver high-quality services to constituents and assist with daily operations of the electorate office.

You will manage diaries, coordinate appointments and events, handle correspondence and data entry, and build strong relationships with local organisations and stakeholders to support the Member for Mackay.

Qualifications

• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• High levels of professionalism, discretion, and sound judgement.
• Strong organisational skills and ability to manage competing priorities.
• Ability to work independently and show initiative.
• Strong literacy and computer skills, with the ability to learn new systems quickly.
• Commitment to Parliamentary Service values of Innovation, Learning, Integrity, Clients, and People.

Responsibilities

• Assist with diary management, coordinating appointments, meetings, and community events.
• Provide administrative support including correspondence, research, data entry, and record keeping.
• Respond to enquiries via phone, email, and in person, providing information and support.
• Maintain strong relationships with community organisations, agencies, and stakeholders.
• Support community engagement activities such as events, newsletters, and correspondence.
• Provide general office support including filing, supplies management, and documentation.
• Support the Electorate Officer where required.

Skills

Communication skills

Interpersonal skills

Organisational skills

Initiative

Diary management

Job description

Parliamentary Services is seeking an Assistant Electorate Officer to support Nigel Dalton MP, providing administration, constituent support, and community engagement in the Mackay electorate.

Do you have a passion for helping people, strengthening community connections, and supporting the work of Queensland's Parliament? Are you looking for a meaningful role where every day is different and where you can make a real difference in your local community?

Parliamentary Services is seeking a professional, organised, and community-minded Assistant Electorate Officer to join Nigel Dalton MP, Member for Mackay.

This position supports the Member and Electorate Officer in delivering high-quality services to constituents, engaging with local organisations, and assisting with the daily operations of a busy electorate office.

Key Objectives

• Provide high-quality administrative and support services to the Electorate Office.
• Assist constituents and community groups by responding to enquiries and helping resolve concerns.
• Support the smooth day-to-day operations of the Member's office.

Your Role

• Assist with diary management, coordinating appointments, meetings, and community events.
• Provide administrative support including correspondence, research, data entry, and record keeping.
• Respond to enquiries via phone, email, and in person, providing information and support.
• Maintain strong relationships with community organisations, agencies, and stakeholders.
• Support community engagement activities such as events, newsletters, and correspondence.
• Provide general office support including filing, supplies management, and documentation.
• Support the Electorate Officer where required.

What We're Looking For

• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• High levels of professionalism, discretion, and sound judgement.
• Strong organisational skills and ability to manage competing priorities.
• Ability to work independently and show initiative.
• Strong literacy and computer skills, with the ability to learn new systems quickly.
• Commitment to the Parliamentary Service values of Innovation, Learning, Integrity, Clients, and People.

Occupational group Administration