Assistant Branch Manager | Lead, Service & Growth | Profit Share

Kennards Hire; Ballarat; Hybrid; AUD 73,000 - 89,000; Full time

Benefits offered by this job

Training & development

Profit share

Employee discounts

Career progression paths

Awards & events

Job summary

Kennards Hire in Ballarat is seeking an Assistant Branch Manager to support the Branch Manager, foster a safe, customer‑focused environment, and lead a team across front desk, branch operations, and maintenance.

You will coach staff, manage rosters, and ensure opening/closing, with ongoing training and growth opportunities. Kennards Hire, established in 1948, is Australia and New Zealand's largest family‑owned equipment hire company.

Qualifications

• Previous experience within a retail sales / leadership role from the trade or hardware industry.
• Impressive track record in people management, coaching and performance improvement.
• Exceptional customer service skills and ability to build lasting relationships.
• Excellent communication skills and tech savvy.
• Strong team player with a commitment to safety.

Responsibilities

• Taking charge of daily tasks and stepping up as a leader when the Branch Manager is unavailable.
• Handling front desk operations and overseeing branch administration.
• Supervising equipment maintenance and upholding workshop standards.
• Ensuring smooth opening and closing of the branch as required.
• Embracing ongoing growth through training and development, enhancing skills.
• Rostering and supervising staff to maximise efficiency.

Skills

People management

Customer service

Leadership

Communication

Team player

Job description

Kennards Hire in Ballarat is seeking an Assistant Branch Manager to support the Branch Manager, foster a safe, customer‑focused environment, and lead a team across front desk, branch operations, and maintenance.

You will coach staff, manage rosters, and ensure opening/closing, with ongoing training and growth opportunities. Kennards Hire, established in 1948, is Australia and New Zealand's largest family‑owned equipment hire company.