Assistant Branch Manager

Kennards Hire; Ballarat; Hybrid; AUD 73,000 - 89,000; Full time

Benefits offered by this job

Training & development

Profit share

Employee discounts

Career progression paths

Awards & events

Job summary

Kennards Hire in Ballarat is seeking an Assistant Branch Manager to support the Branch Manager, foster a safe, customer‑focused environment, and lead a team across front desk, branch operations, and maintenance.

You will coach staff, manage rosters, and ensure opening/closing, with ongoing training and growth opportunities. Kennards Hire, established in 1948, is Australia and New Zealand's largest family‑owned equipment hire company.

Qualifications

• Previous experience within a retail sales / leadership role from the trade or hardware industry.
• Impressive track record in people management, coaching and performance improvement.
• Exceptional customer service skills and ability to build lasting relationships.
• Excellent communication skills and tech savvy.
• Strong team player with a commitment to safety.

Responsibilities

• Taking charge of daily tasks and stepping up as a leader when the Branch Manager is unavailable.
• Handling front desk operations and overseeing branch administration.
• Supervising equipment maintenance and upholding workshop standards.
• Ensuring smooth opening and closing of the branch as required.
• Embracing ongoing growth through training and development, enhancing skills.
• Rostering and supervising staff to maximise efficiency.

Skills

People management

Customer service

Leadership

Communication

Team player

Job description

• Largest family-owned equipment hire company in ANZ and still growing
  
• Grow with Kennards Hire | Career development opportunity
  
• Level up your skills | Ongoing training & development
• $81,248 base salary + super + profit share bonus + weekend allowance

With Kennards Hire You Can

As a company that’s been around since 1948, we know whatmatters most: family and it’s at the heart of everything we do. We’re thelargest family-owned equipment hire company in Australia and New Zealand, withmore than 2,000 team members located at over 200 sites and branches. Ourmission is clear: we want to be the best hire company in the world. We’recommitted to growing sustainably and innovating in ways that benefit ourpeople, our customers and our business. And at the end of the day, we’re allfocused on delivering what we say we will do – make our customers’ jobseasy.

About the role

The Assistant Branch Manager plays an important role acrossour business, supporting the Branch Manager to foster a positive and safe workenvironment that delivers exceptional service to our customers. Tasked withsupervising and coaching branch team members to work to Kennards Hirestandards, you will enjoy helping others to grow and develop in their role.Your responsibilities include:

• Takingcharge of daily tasks and stepping up as a leader when the Branch Manageris unavailable.
• Handlingfront desk operations and overseeing branch administration.
• Supervisingequipment maintenance and upholding workshop standards to ensure optimalperformance for our customers.
• Ensuring smooth opening and closing of the branch as required.
• Embracingongoing growth through training and development, enhancing your skills andexpertise.
• Rosteringand supervising staff to maximise efficiency.

About you

• Previousexperience within a retail sales / leadership role from the trade orhardware industry - highly desirable
• Animpressive track record in people management, effective coaching, andperformance enhancement.
• Exceptionalcustomer service skills and the ability to build lasting relationships
• Excellentcommunication skills and tech savvy
• Strongteam player and a commitment to safety

Join our team

You can always tell someone who works at Kennards Hire.They're well-rounded, fair-dinkum and damn good at what they do. Once you walkthrough our door, we’ll back you all the way with the tools and resourcesyou’ll need to succeed. You’ll be trusted as part of our family, supported tolead in many ways and have opportunities to develop and grow your expertise.

We believe it doesn’t matter what role you hold – from Customer Service to CEO, Driver to Branch Manager – it’s the values that you live by. We trustin each other, look out for our mates and live by our core values: One Family,Fair Dinkum, Taking Hire Higher and Every Customer a Raving Fan. And we have abit of fun along the way too!

There’s also a great range of employee benefits and rewards on offerincluding:

• Allthe training and development you need to build a successful career with us
• Pathwaysto pursue your career, nationally and internationally
• Additionalfinancial benefits if you stay with us for more than five years (to saythanks for your loyalty)
• Opportunityfor profit share
• Greatemployee discount rates on our hire gear
• Ourannual awards night, team BBQs and many other fun social events.

As part of the recruitment process, you may be required to undergo background screening, which could include police and medical checks.

So, whether you’re starting out, switching roles, changingindustries or ready to make your next career move,With Kennards Hire YouCan.