Assistant Boutique Manager - Lead a Guest-First Beauty Team

L'Occitane Australia & New Zealand; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous team discounts

Product allowances & incentives

Career progression opportunities

Sustainability initiatives (B Corp)

Job summary

L’Occitane En Provence Australia & New Zealand is seeking a passionate Full-Time Assistant Boutique Manager for our Miranda Boutique. You will support the Boutique Manager to inspire a high-performing team, oversee daily operations and deliver an elevated guest experience.

You will coach staff, drive sales KPIs, manage visuals and stock, and uphold brand standards. Experience in retail leadership and excellent communication are essential; skincare interest is a plus.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong team player with the ability to motivate and inspire a team.
• Understanding of KPI's and the ability to analyse and report figures.
• A minimum of 1 years' experience in a role within a similar retail business.

Responsibilities

• Support the Boutique Manager in overseeing the daily operations of the boutique
• Ensure the highest level of service is given to our guests, measured against set objectives
• Inspire, coach, and motivate the team to consistently achieve sales targets and KPIs
• Uphold brand standards and ensure a seamless, guest-first experience
• Execute visual merchandising and stock management in line with company guidelines
• Lead and contribute to a positive and collaborative team culture

Skills

Communication skills

Team leadership

KPI analysis

Retail experience

Job description

L’Occitane En Provence Australia & New Zealand is seeking a passionate Full-Time Assistant Boutique Manager for our Miranda Boutique. You will support the Boutique Manager to inspire a high-performing team, oversee daily operations and deliver an elevated guest experience.

You will coach staff, drive sales KPIs, manage visuals and stock, and uphold brand standards. Experience in retail leadership and excellent communication are essential; skincare interest is a plus.