Assistant Boutique Manager: Elevate Style & VIP Service

Aje.; Gold Coast City; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging

Employee discounts

Training & development

Career progression

Contra credits

Employee Assistance Program

Referral incentives

Descripción de la vacante

Aje is seeking an Assistant Boutique Manager for our Robina store in Australia. We focus on translating the effortless Australian lifestyle into fashion and empowering customers to feel relaxed, assured and beautiful.

Join a diverse team committed to self-expression, growth, and exceptional customer service. You will support store operations, lead sales initiatives, and mentor staff to maintain high standards and VIP relationships.

Formación

• Retail experience is preferred but not explicitly required.

Responsabilidades

• Ensure exceptional customer experience through personalised service and product knowledge.
• Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential.
• Achieve sales targets by converting customers, resolving complaints, and processing payments accurately
• Support the Boutique Manager with operational management of the boutique – ensuring high standards in health and safety, facilities, policies and procedures, and back‑office operations.
• Support the Boutique Manager with increasing the VIP customer base and nurturing relationships with all VIP customers
• Be aware of market trends and forthcoming customer initiatives
• Support with developing and mentoring boutique team members, ensuring adherence to company policies and standards.
• Assist in fostering a feedback‑rich culture by identifying opportunities for team members to improve their performance through positive and constructive feedback and ensure action plans for performance reviews are managed.

Descripción del empleo

Aje is seeking an Assistant Boutique Manager for our Robina store in Australia. We focus on translating the effortless Australian lifestyle into fashion and empowering customers to feel relaxed, assured and beautiful.

Join a diverse team committed to self-expression, growth, and exceptional customer service. You will support store operations, lead sales initiatives, and mentor staff to maintain high standards and VIP relationships.