Aje Assistant Boutique Manager - Sydney City

Aje.; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Generous salary packaging

Employee discounts

Training & development

Career progression

Contra credits

Employee Assistance Program

Referral incentives

Diversity & inclusion

Job summary

Aje in Sydney is seeking an Assistant Boutique Manager to elevate guest experiences through personalised service and extensive product knowledge. You will lead sales techniques, visual merchandising, and staff presentation while supporting daily boutique operations and patient adherence to policies.

You will help grow the VIP client base, stay ahead of fashion trends, and mentor the boutique team to achieve store targets.

Qualifications

• Ensure exceptional customer experience through personalised service and product knowledge.
• Lead by example in customer care, sales techniques, visual merchandising standards and staff presentation standards to maximise sales potential.
• Achieve sales targets by converting customers, resolving complaints, and processing payments accurately.
• Support the Boutique Manager with operational management of the boutique—health and safety, facilities, policies and back‑office operations.
• Support with increasing the VIP customer base and nurturing relationships with VIP customers.
• Be aware of market trends and forthcoming customer initiatives.
• Develop and mentor boutique team members, ensuring adherence to company policies and standards.
• Foster a feedback-rich culture by guiding performance reviews and action plans.

Responsibilities

• Provide personalised service and product knowledge to customers.
• Lead sales and visual merchandising standards to maximise store performance.
• Support Boutique Manager in daily operations and back‑office tasks.
• Nurture VIP relationships and expand loyal customer base.
• Mentor team members and drive performance through feedback.

Skills

Customer service

Leadership

Sales techniques

Visual merchandising

Staff development

Communication skills

Job description

Join icon fashion house Aje as an Assistant Boutique Manager at our Sydney City store.

Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.

Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.

Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.

About this opportunity:

• Ensure exceptional customer experience through personalised service and product knowledge.
• Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential.
• Achieve sales targets by converting customers, resolving complaints, and processing payments accurately
• Supporting the Boutique Manager with operational management of the boutique - ensuring high standards in health and safety, facilities, policies and procedures, and back-office operations.
• Supporting the Boutique Manager with increasing the VIP customer base and nurturing relationships with all VIP customers
• To be aware of market trends, understand forthcoming customer initiatives
• Support with developing and mentoring boutique team members, ensuring adherence to company policies and standards.
• Assist in fostering a feedback-rich culture by identifying opportunities for team members to improve their performance through positive and constructive feedback and ensure that the action plans for performance reviews are managed

What do we offer?

• Generous salary packaging
• It is hard to not embrace the Aje style with generous employee discounts and staff wardrobes
• Your growth is our growth, training and development programs are recommended and encouraged!
• Career progression
• You can earn Contra credit
• Access to our comprehensive Employee Assistance Program designed to support your wellbeing
• No key achievement and success goes unnoticed
• Referral incentives

At Aje Collective, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.