Assembly and Dispatch Assistant

Mulpha; Gold Coast City; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Hotel and Dining Discounts

Lifestyle Platform with 400+ retailer

Salary Sacrificing/Financial Education

Wellbeing Hub/Healthcare Discounts/ EA

Free Car Parking

Job summary

The Signal Group on the Gold Coast is seeking a detail‑driven team member to assemble name badges, awards and neoprene products, with duties spanning order picking, packing and dispatch. You will operate with dispatch software and assist cross‑department tasks while maintaining high accuracy.

Ideal candidates have prior assembly/packing experience, are organised, deadline‑driven, and capable of guiding peers in the dispatch team. This is a hands‑on warehouse role emphasizing safety and quality.

Qualifications

• Consistent attention to detail and accuracy in assembly and dispatch.
• Proficient with ordering & dispatch software.
• Proficient with managing e-mail requests with clear communication.
• Ability to follow instructions and work independently or as part of a team.
• Organised & deadline focussed.
• Previous experience in assembly, packing, or dispatch roles is advantageous.
• Willingness to learn and adapt to new technologies and production processes.

Responsibilities

• On time & accurate packing, assembly & shipping of orders.
• Invoicing & dispatch documentation.
• Providing guidance to peers, managing workload & flow and some coaching and supervision capability.
• The ability to prioritise activities based on deadlines and due dates.
• Maintain a clean and organized work area, ensuring compliance with workplace safety and cleanliness standards.
• Provide assistance in other departments as needed, based on skills and experience.
• Follow company policies and procedures to ensure efficient workflow and quality control

Skills

Attention to detail

Email communication

Independence / teamwork

Deadline oriented

Tools

Ordering & dispatch software

Job description

The Signal Group is one of Australia’s largest staff identification and branded merchandise providers.We specialize in creating high-quality branded products for businesses, events, and organizations nationwide. With a reputation for excellence and innovation, we pride ourselves on delivering exceptional products and outstanding customer service.

In this role, you will be responsible for the assembling of name badges, awards, trophies & neoprene products. Most of the work centres around name badge assembly executing consistent repeat processes that require a high attention to detail.

This role also involves order assembly, order picking & dispatch.

Being comfortable with inventory and ordering systems, customer e-mails and shipping & dispatch

This role will also be required to provide supervision and guidance to peers in the dispatch and assembly team.

Key responsibilities will include:

• On time & accurate packing, assembly & shipping of orders.
• Invoicing & dispatch documentation.
• Providing guidance to peers, managing workload & flow and some coaching and supervision capability.
• The ability to prioritise activities based on deadlines and due dates.
• Maintain a clean and organized work area, ensuring compliance with workplace safety and cleanliness standards.
• Provide assistance in other departments as needed, based on skills and experience.
• Follow company policies and procedures to ensure efficient workflow and quality control

YOUR BACKGROUND

• Consistent attention to detail and accuracy in assembly and dispatch.
• Proficient with ordering & dispatch software.
• Proficientwith managing e-mail requests with clear communication.
• Ability to follow instructions and work independently or as part of a team.
• Organised & deadline focussed.
• Previous experience in assembly, packing, or dispatch roles is advantageous.
• Willingness to learn and adapt to new technologies and production processes.

BENEFITS

• Hotel and Dining Discounts.
• Lifestyle Platform with 400+ retailer discounts.
• Salary Sacrificing/Financial Education and benefits.
• Wellbeing Hub/Healthcare Discounts/Employee Assistance Program.
• Free Car Parking