ASO3 Information Services Officer

DFP Recruitment; Adelaide; On-site; AUD 60,000 - 78,000; Full time

Job summary

DFP Recruitment in Adelaide CBD is seeking an experienced administration or information services professional to join a busy public sector team. You will handle high volumes of records requests, work with sensitive information, and use complex databases to retrieve and assess information.

The role requires strong data quality, confidentiality, and professional written communication. You will triage competing requests, prioritise workload, and maintain accurate records while providing invoicing

Qualifications

• Experience in information release or records management.
• Strong confidentiality and handling of sensitive information.
• Excellent attention to detail and data quality.
• Strong written communication with professional tone.
• Ability to manage medium to high-volume workload with autonomy.

Responsibilities

• Processing information and report requests from external organisations.
• Reviewing applications to ensure they are complete and meet requirements.
• Searching complex databases to locate relevant records and information.
• Assessing information for suitability for release.
• Managing confidential and sensitive information appropriately.
• Liaising with external stakeholders.
• Processing invoicing activities.
• Maintaining accurate records and data quality.
• Managing medium to high-volume workload and prioritising competing requests.

Skills

Information release

Records management

Confidentiality

Attention to detail

Written communication

Autonomy

MS Office

Digital literacy

Database systems

Organisational skills

Job description

An opportunity is available for an experienced administration or information services professional to join a busy public sector team in Adelaide CBD.

This role will suit someone who is confident working with sensitive information, processing high volumes of requests and using database systems to retrieve, assess and manage records.

The Role

• Processing information and report requests from external organisations
• Reviewing applications to ensure they are complete and meet requirements
• Searching complex databases to locate relevant records and information
• Assessing information for suitability for release
• Managing confidential and sensitive information appropriately
• Liaising professionally with external stakeholders
• Processing associated administrative and invoicing activities
• Maintaining accurate records and ensuring strong data quality
• Managing a medium to high-volume workload and prioritising competing requests

About You

• Experience in information release, records management, administration or a similar environment
• A strong understanding of confidentiality and appropriate handling of sensitive information
• Excellent attention to detail and data quality
• Strong written communication skills, including professional tone and formatting
• The ability to manage a medium to high-volume workload with a degree of autonomy
• Sound Microsoft Office skills and strong overall digital literacy
• Experience using complex databases or records management systems
• Strong organisational skills and the ability to effectively triage competing priorities

Role Details

• Classification: ASO3
• Contract: 6 months, full time- possibility of extension
• Location: Adelaide CBD
• Applicants available throughout the Christmas/New Year period will be highly regarded.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.

If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise [e-mail] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.