ART Case Manager – Dispute Resolution (12-Month Contract)

Randstad; South Australia; Presencial; AUD 68.000 - 98.000; Jornada completa

Descripción de la vacante

Randstad Pty is seeking an experienced APS6 Case Manager to manage complex Administrative Review Tribunal (ART) applications in the Disability sector. You will interpret legislation, apply policy frameworks, and drive early resolution pathways while representing the agency in conferences and conciliations.

The role involves end-to-end case management, building participant plans and creating executive briefs, with a focus on timely, fair dispute resolution and adherence to model litigant

Formación

• Experience interpreting legislation, policy and frameworks in regulatory or government roles.
• Experience managing complex caseloads under deadlines.
• Background in disability/government or human services; NDIS knowledge favored.
• Strong written and verbal communication; ability to write executive briefs.

Responsabilidades

• Undertake end-to-end case management of ART applications.
• Identify options for early resolution and prepare outcomes.
• Interpret and apply legislation to resolve reviewable decisions.
• Represent the agency at Case Conferences, Conciliations, and Hearings.

Conocimientos

Case management

Dispute resolution

Policy interpretation

ADR methods

Executive briefs

Descripción del empleo

Randstad Pty is seeking an experienced APS6 Case Manager to manage complex Administrative Review Tribunal (ART) applications in the Disability sector. You will interpret legislation, apply policy frameworks, and drive early resolution pathways while representing the agency in conferences and conciliations.

The role involves end-to-end case management, building participant plans and creating executive briefs, with a focus on timely, fair dispute resolution and adherence to model litigant