Area Sales Manager

Amplifon AG; City of Melbourne; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Performance bonus

Company vehicle

Birthday day off

Flu vaccinations

Amplifon training

Employee Assistance Program

Hearing Aids for you

Job summary

Amplifon is seeking an Area Sales Manager to oversee 16 hearing clinics in VIC, leading revenue growth, staffing targets, and customer experiences. The role collaborates with HR, Marketing, and Retail Excellence to drive initiatives and talent development.

You will manage budgets, coach teams, and implement area-wide strategies to maximise productivity and store performance, with regional travel as needed.

Qualifications

• Experience in Field Operations Management across sectors such as audiology, retail, optometry, or pharmacy.
• Committed to building high-performing teams and fostering growth through effective coaching and people leadership.
• Proven ability to foster an inclusive, dynamic, and positive culture.
• Commercial mindset with a proven track record of launching and supporting initiatives that drive business results.
• Proven track record of meeting and exceeding KPIs, business targets, and providing effective sales coaching.
• Deep enthusiasm for exceptional customer service.
• Skilled in verbal and written communication with confident, persuasive presentation.
• Adaptable to high-change environments and new business applications.
• Proficient in leading teams across multiple locations.
• Proficient in Office 365 tools.

Responsibilities

• Set area budget and sales targets with the Associate Sales Director and Sales Director.
• Drive sales growth and KPI performance through regular store visits, goal setting, and KPI monitoring.
• Implement corrective actions and strategies using store visit tools with the Retail Excellence Team.
• Area Sales and KPIs monitoring, implementing corrective actions through Store Visits and other tools in collaboration with Retail Excellence Team.
• Support customer acquisition through local marketing initiatives and in-store CRM processes with Marketing Team.
• Collaborate with HR to create, develop and support talent growth within the region.
• Lead and coach store teams on performance development and talent pipelines with Regional Directors and HR.
• Organise regular team and area meetings to align on targets and initiatives.
• Utilise store visits to drive performance and foster development.
• Promote compliance with policies and clinical protocols, coordinating with regulatory teams.

Skills

Field Operations

People leadership

Team development

Commercial mindset

KPI management

Customer service

Communication

Adaptability

Multi-location leadership

Office 365

Tools

Office 365

Job description

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine cutting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon:

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

Location

• Base location - Predominantly West Victoria including Regional Travel

About the role (Maternity Leave Contract)

The Area Sales Manager plays a crucial operational role, overseeing 16 hearing clinics in the VIC Region to meet sales revenue, KPI, and staffing targets. This role is responsible for driving area sales growth by implementing effective sales strategies and plans, identifying new business opportunities, and ensuring high productivity and exceptional customer experiences. The Area Sales Manager leads their team in collaboration with the region's Associate Sales Director, HR Business Partner, and Retail Excellence Training Team.

Key Responsibilities

You will lead and support numerous initiatives that underpin our business strategy including, but not limited to:

Revenue generations and sales management

• Set area budget and sales targets with the Associate Sales Director and Sales Director.
• Drive sales growth and KPI performance through regular store visits, goal setting, and KPI monitoring.
• Implement corrective actions and strategies using store visit tools with the Retail Excellence Team.
• Area Sales and KPIs monitoring, implementing corrective actions through Store Visits and other tools in collaboration with Retail Excellence Team.
• Support customer acquisition through local marketing initiatives and in-store CRM processes in collaboration with the Marketing Team.
• Collaborate with our HR team to create, develop and support talent growth within the region.

People management and organisation effectiveness

• Lead and coach store teams on performance development, talent development pipelines, and performance management in collaboration with the Associate Sales Director, HR, Store Managers, and the Retail Excellence training team.
• Organise regular team and area meetings to align on targets, company projects, and new initiatives.
• Utilise store visits to drive performance and foster a culture of development.
• Foster a positive team culture by engaging, coaching, and motivating staff.
• Share responsibility with Regional Directors and HR for recruiting Audiologists and Client Advisors.

Operational excellence & network development

• Workforce planning to ensure optimal audiology diary time and ideal front-of-store staffing.
• Manage diaries to maximise audiology productivity across stores.

Address staff concerns and HR issues with HR business partner and Associate Sales Director.

Analyse the local market for business expansion opportunities with the Retail Excellence Team to recommend new store openings and relocations in the area.

Implement key group sales initiatives and projects at the area level.

Ensure alignment with clinical protocols, uniform policies, and store presentation for exceptional client experiences.

Promote compliance with company policies and legal obligations, collaborating with the regulatory team.

About you:

• Experience in Field Operations Management across sectors such as audiology, retail, optometry, or pharmacy
• Committed to building high-performing teams and fostering growth and development through effective coaching and people leadership.
• Proven ability to foster an inclusive, dynamic, and positive culture.
• You are commercially focused and possess a commercial mindset with a proven track record of launching and supporting initiatives that drive business results.
• Proven track record of meeting and exceeding key performance indicators, business targets, and providing effective sales coaching.
• Deep enthusiasm for exceptional customer service.
• You are a skilled communicator who is proficient in both verbal and written communication, with a strong ability to present confidently and persuasively.
• You exhibit a high level of adaptability and successfully navigates high-change environments and new business applications.
• Skilled in leading teams across various locations
• Proficient in Office 365 tools.

What's in it for you?

• Competitive remuneration with performance bonus and full maintained company vehicle
• A day off to celebrate your Birthday!
• Yearly flu vaccinations
• Amplifon training, career, and learning development opportunities
• Free access to our Employee Assistance Program
• Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends
• Discounted Private Health Insurance and other benefits and products
• International career opportunities within Amplifon globally

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.