Area Operations Manager, After Hours Child Protection Service

Department of Families, Fairness & Housing VIC; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Job summary

The Department of Families, Fairness & Housing VIC seeks an Area Operations Manager for the After Hours Child Protection Service in Box Hill. This full-time role leads operations, people and budget management to achieve safety and service targets.

You will collaborate with internal and external partners, oversee performance and ministerial briefings, and ensure client outcomes. A social work, welfare or psychology qualification and a valid WWCC are essential.

Qualifications

• Essential social work, welfare or psychology qualification.
• Extensive experience in child protection and/or child, youth and family welfare.
• Experience in people management.

Responsibilities

• Oversee operational management across the program area, including people and resource management.
• Manage program budget and financial planning to ensure delivery of services.
• Provide practice leadership, guide staff and contribute to ministerial briefings.

Skills

People management

Budget management

HR and performance management

Stakeholder engagement

Education

Social Work / Welfare / Psychology qualification

Job description

Area Operations Manager, After Hours Child Protection Service

Department of Families, Fairness & Housing VIC – Box Hill VIC

Area Operations Manager, After Hours Child Protection Service

We are seeking a passionate, proactive and resilient Area Operations Manager to join our Child Protection After Hours program on an ongoing, full time basis and make a real difference to the lives of children, young people and families. This position will be based in Box Hill.

The Area Operations Manager is responsible for operational management across the program area including people and resource management,financial and budget management, HR and performance management of staff, high profile case reviews and completion of ministerial briefings. The position leads practice to develop plans to bring about the changes necessary to ensure the safety, stability and development of children and young people and to promote the achievement of case plan objectives within specified timeframes. In this role you will ensure that program targets, performance objectives and statutory responsibilities are met and establish, manage and maintain relationships and partnerships with internal and external stakeholders, including with government, industry, and community to deliver on outcomes and targets.

Essential to your success in this role will be a social work, welfare or psychology relatedqualificationcouple with extensive experience in child protection and/ or child youth and family welfare and people management. Additionally you will hold a valid drivers license and a Victorian Employee Working with Children Check (WWCC).

In return you will benefit from a competitive salary plus access to salary packaging, generous leave provisions and access to wellbeing supports.

Some of your key accountabilities will include:

• Business operations: applies contextual knowledge of the program, department, community, sector and the Victorian political landscape to promote positive outcomes for clients.
• Packaging of supports: oversees the program budget, reviews performance and ensures availability of adequate resources for clients.
• Practice Leadership: presents expert advice to colleagues, managers and organisational leaders at all levels competently, accurately and in a timely way.

Please open the position description to read more.

This role requires a Working with Children Check.
For more information on what this means, and all other requirements, please see the Position Description.