Team Manager, Child Protection After Hours

Victorian Government; Mildura; On-site; AUD 129,000 - 141,000; Full time

Benefits offered by this job

CPWP & CPHP wellbeing programs

Generous leave provisions

Regional retention allowance

Penalty rates for rotating shifts

Annual clothing allowance

Visa sponsorship potential (SID482)

Job summary

Department of Families, Fairness and Housing (DFFH) in Victoria seeks a proactive Team Manager for the After Hours Service in the Mallee. The role is based in Mildura, operating in a structured, rostered model with out-of-hours visits as required, including nights, weekends and public holidays.

The position manages a small team of Child Protection Practitioners, allocates cases, and oversees resources and budgets to ensure safety and timely case plan outcomes.

Qualifications

• Prefers a social work, welfare or psychology qualification.
• 4+ years' experience in child protection and/or child, youth and family welfare.
• Valid driver's license (learner's permit not acceptable).
• Hold or obtain a Victorian WWCC.

Responsibilities

• Lead planning, review and management of own and team case work.
• Review team documents including case plans and assessments; ensure reporting obligations.
• Establish and maintain strong relationships with the team, colleagues and stakeholders.
• Create an environment that supports proactive, shared problem solving and leveraging team strengths.
• Encourage a learning environment and ongoing development for team members.

Skills

Driver's license

WWCC

Social work qualification

Education

Social work / welfare / psychology qualification

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Team Manager, Child Protection After Hours Service, Mallee Area (Mildura)

We are seeking a proactive and resilient Team Manager to join our After Hours program on an ongoing, full-time rostered basis and make a real difference in the lives of children, young people and families. This position will be based in Mildura.

The After-Hours program operates on a structured, rostered model and provides response and emergency outreach visits as required to all child protection matters that are received outside core business hours; at night, on weekends and on public holidays. This role attracts excellent penalty rates and allowances.

In this role you will join a passionate team that shares your commitment to keeping children safe and families connected. You will be responsible for effective service delivery which will involve managing a small team of Child Protection Practitioners, allocation of cases, resource and budget management. You will have the formal delegation to endorse and review case plans to bring about the changes necessary to ensure the safety, stability and development of children and young people and to promote the achievement of case plan objectives within specified timeframes. The position will work collaboratively with the Senior Child Protection Practitioners to help strengthen case practice and to support the development of practitioners to ensure effective service delivery.

Some of the key responsibilities for Team Managers, include:

• leading planning, review and management of their own and team members' case work
• reviewing team documents including case plans and assessments, ensuring reporting obligations are met
• establishing and maintaining strong relationships with their team, colleagues and other stakeholders
• creating an environment that allows for proactive and shared problem solving, supporting the team to use their strengths to resolve issues
• encouraging a learning environment for team members, promoting the need for gaining new knowledge, insights and skills

Benefits

• CommencementSalary of $128,635 to $140,849 per annum (plus superannuation)
• Access to free Child protection wellbeing program (CPWP) and child protection health program (CPHP) designed to support the wellbeing of child protection staff
• Generous leave provisions, 20 days of annual leave, 15 days of personal/carers leave, an extra 5 days of additional leave after 12 months of service
• Child Protection Practice Induction Program delivered over 5 weeks, to equip new starts with the necessary practice knowledge and skills
• Regional benefits, retention allowance of $2,500 for child protection practitioners that live in certain regional locations. Find out more here Regional Benefits
• Rotating shift work attracting excellent penalty rates and allowances in accordance with the Victorian Public Service Enterprise Agreement 2024
• An annual clothing allowance of $650

DFFH welcomes applications from suitably qualified temporary visa holders. Successful candidates may be eligible for employer sponsorship under SID482 visa.

Skills and experience required

• Preferred candidates will have a social work, welfare, psychology related qualification and/or relevant experience. Read more about our qualification requirements
• 4+ years' work experience in child protection and/or child, youth and family welfare. Read more about Child protection jobs - requirements and eligibility | vic.gov.au
• A valid driver's license (learner's permit not acceptable)
• Hold or obtain a Victorian Employee Working with Children Check (WWCC)

Important Information

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Relevant pre-employment screening and reference checks will be required.

Successful candidates are required to attend 5 week mandatory practice induction program.

If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format, please contact us.

Applications close Friday 30 October 2026 at 11.59pm