Area Manager - Multi-Store Retail Leadership (Sydney)

Anita Gelato Ltd.; Sydney; Vor Ort; AUD 80.000 - 85.000; Vollzeit

Zusammenfassung

Anita Gelato Pty Ltd is seeking an Area Manager to lead our Sydney City stores (Barangaroo, Central Park, South Eveleigh and Victoria Cross). You will drive operational performance across a multi-site portfolio, ensure brand standards, food safety and customer service, and report to the Operations Manager.

You will recruit, coach and performance-manage Store Managers, develop area budgets, monitor sales and labour costs, and coordinate with the maintenance team to minimise disruption.

Qualifikationen

• AQF Associate Degree, Advanced Diploma or Diploma in Business, Retail Management, Hospitality Management or a related field, plus at least 12 months of relevant experience; OR
• In lieu of formal qualifications, a minimum of 3 years of relevant experience in retail or hospitality operational management.
• Proven ability to lead, coach and performance-manage store managers and their teams.

Aufgaben

• Accountable to the Operations Manager for achieving sales, profit, labour and cost of goods targets for all stores in the area.
• Develop store-level sales and profit action plans with Retail Store Managers and monitor weekly performance.
• Analyse trading, labour and COGs reports across the area and implement corrective actions.
• Approve store rosters and allocate labour to meet trading demand while controlling costs.
• Monitor inventory and manage stock transfers between stores.
• Lead performance reviews and coaching for Retail Store Managers and Trainees.
• Drive recruitment and development of Trainee Managers and Supervisors.
• Handle employee relations per company policy and safety standards.
• Conduct store visits/audits for food safety, cleanliness, cash handling and customer service.
• Ensure compliance with WHS and regulatory requirements across stores.
• Cooperate with Maintenance to prioritise area-wide repairs and upgrades.
• Review customer feedback to identify issues and implement fixes.
• Support new store openings and refurbishments with staffing and training.
• Lead weekly meetings with Store Managers and report area performance.

Kenntnisse

Strong analytical skills

Strong communication skills

Organisational skills

Problem-solving skills

Leadership and coaching

Availability for weekend work

Ausbildung

AQF Associate Degree/Advanced Diploma/Diploma in Business/Retail/Hospitality

3+ years retail/hospitality operations experience (in lieu of formal quals)

Jobbeschreibung

Anita Gelato Pty Ltd is seeking an Area Manager to lead our Sydney City stores (Barangaroo, Central Park, South Eveleigh and Victoria Cross). You will drive operational performance across a multi-site portfolio, ensure brand standards, food safety and customer service, and report to the Operations Manager.

You will recruit, coach and performance-manage Store Managers, develop area budgets, monitor sales and labour costs, and coordinate with the maintenance team to minimise disruption.