Area Manager & Franchise Coach (NSW)

Soul Origin; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Soul Origin is seeking an Area Manager/Franchise Business Consultant to lead and support our NSW store network. You will coach franchise partners, drive sales, and implement business strategies across multiple sites while maintaining brand standards for product, display and customer experience.

You’ll travel between stores, conduct audits, train teams, and support new openings, with a focus on KPI achievement, profitability, and regulatory compliance.

Qualifications

• Minimum of 1-3 years multi-site/franchising experience.
• Background in hospitality or food and beverage essential.
• Ability to travel between stores.
• Proven experience achieving sales targets, KPIs and maximising profit.
• Strong interpersonal, coaching and organisational skills.

Responsibilities

• Supporting Franchise Partners across stores in NSW, including regional stores to drive sales and engage with our brand, products, display, presentation and customers daily
• Partnering with our Franchise Partners to execute the individual business strategies
• Supporting New Store Openings as part of our growing network
• Completing store audits, providing industry leading coaching and training to address development areas
• Ensuring obligations to legal, WH&S, Fair Work,Food Safety, policies and procedures are coached and trained on, then consistently met in the stores
• Assisting with the onboarding and training of new Franchise Partners
• Partnering with Franchise Partners to measure success and manage local area marketing
• Supporting the recruitment of in-store team members as required
• Building long lasting, supportive and professional relationships with all stakeholders within the region

Skills

Interpersonal skills

Coaching

Organisational skills

Autonomy

Sales targets

Job description

Soul Origin is seeking an Area Manager/Franchise Business Consultant to lead and support our NSW store network. You will coach franchise partners, drive sales, and implement business strategies across multiple sites while maintaining brand standards for product, display and customer experience.

You’ll travel between stores, conduct audits, train teams, and support new openings, with a focus on KPI achievement, profitability, and regulatory compliance.