Aquatic Operations Coordinator

Belgravia Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free facility access

Career development

Job summary

Belgravia Leisure is seeking an Aquatic Operations Coordinator to build and lead a passionate on-site operations team across the centre, ensuring safe, patron-friendly service and compliance with operational practices and OH&S standards.

With a minimum of 2 years in an aquatic operations environment and proven leadership abilities, you will manage contractors, monitor safety and drive continuous improvement while delivering excellent customer experiences for staff and patrons.

Qualifications

• Passion for aquatic operations and delivering a safe environment.
• Ability to create and maintain documentation related to safety and hazard minimisation.
• Strong communication skills to build rapport with staff and contractors.
• Experience leading a team in an aquatic operations environment.

Responsibilities

• Ensure emergency equipment is in good working condition.
• Support investigations of accidents and incidents.
• Monitor OH&S, risk and environmental performance and drive improvements.
• Conduct hazard inspections, risk assessments and corrective actions with record-keeping.
• Manage budgets and prepare required reports.
• Maintain NPS and mystery shop scores in line with KPIs.

Skills

Team leadership

Aquatic operations

Contractor management

OH&S compliance

Communication skills

Job description

• Lead our fantastic Operations Team
• Great career paths and development with an entrepreneurial organisation
• Free facilityaccess

This is a great opportunity for qualified, friendly and skilled Aquatic Operations Coordinator to join the team and lead our Lifeguard team!

The Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Operations Coordinator to build and lead a passionate, professional and highly engaged operations teams across the Centre.

The Aquatic Operations Coordinator will ensure the team on site are operating effectively to deliver a safe, patron friendly facility in accordance with operational practices, contractual requirements, quality systems and industry guidelines and will ensure that patron feedback is acted on and, over time, reduce any negative perception communicated by patrons regarding site operations.

With the support of the Venue Manager, the Aquatic Operations Coordinator will deliver and drive the physical appearance of the centre through strong contractor management relationships and will adhere to the OH&S processes and management systems provided by Belgravia and legislative regulatory standards.

Key accountabilities include:

• Ensure all emergency equipment is in good working condition
• Support the Aquatic Operations Manager in investigating accidents and incidents
• Monitor OHS, Risk and Environment performance and initiate actions to improve performance
• Implement hazard and environment inspections, risk assessments, risk controls and corrective actions, ensuring all records are kept
• Manage budgets and prepare required reports
• Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure

About You

You will have a passion for aquatic operations and delivering safe environment to both staff and patrons. You will have the ability to create and maintain all relevant documentation in relation to safety and hazard minimisation.

You have strong communication skills that build rapport and positive relationships with people and a commitment to operational excellence. Successful applicants will demonstrate the ability to interact effectively and build positive relationships with all operational staff and contractors.

To be successful in this role you will have a minimum of 2 years’ experience in an Aquatic Operations environment and demonstrated ability to lead a team. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.We're happy to adjust our recruitment process to support accessibility needs - reach out to us at*****@belgravialeisure.com.au.