Aquatic Operations Manager

Belgravia Group; Gympie Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Great career paths and development

Free facility access

Flexible mornings/evenings/weekend rof

Job summary

Belgravia Leisure is seeking a qualified Aquatic Operations Manager to lead our Auburn aquatics team and oversee all aspects of the centre’s operations. You will supervise Lifeguards, Duty Managers and the Operations crew, ensuring safety, water quality and equipment maintenance.

We value hands-on leadership, strong communication and a passion for delivering exceptional guest experiences. This full-time role may require weekend hours to meet facility needs.

Qualifications

• Leadership experience in aquatics/operations management.
• Strong communication and stakeholder engagement.
• Commitment to health, safety and risk management practices.

Responsibilities

• Oversee all centre operations and lead Lifeguard, Duty Manager and Operations teams.
• Monitor Lifeguard supervision and update supervision plans and training schedules.
• Ensure water quality complies with health guidelines and maintain pool equipment.
• Assist Centre Manager with incident investigations and safety reporting.
• Manage budgets and prepare operational reports.
• Uphold Belgravia Leisure C.L.E.A.R. values in daily practice.

Skills

Leadership

Communication

Team building

Customer service

Education

First Aid Certificate (Level 2)

CPR

Working with Children Check

National Police Check

Technical Operations Qualification

Pool Lifeguard Qualification

Job description

NSW, Auburn Ruth Everuss Aquatic Centre - Lidcombe NSW 2141

• Great career paths and development with an entrepreneurial organisation
• Free facilityaccess
• Enjoy a great work / life balance withmornings, evenings and weekend rosters

This is a great opportunity for qualified, friendly and skilled Aquatic Operations Manager to join the team and lead our aquatics team!

The Role

The Aquatic Operations Manager (AOM) will oversee all aspects of the centre’s operations as well as lead and inspire both the Lifeguard, Duty Manager and the Operations team. The AOM’s role is a combination of day-to-day hands-on involvement in managing lifeguard supervision, compliance, health and safety and centre maintenance including reactive and preventative maintenance. You will identify opportunities (including new programs) to maximise participation and will develop and execute plans through engagement with the leadership team and key stakeholders.

With strong business acumen, experience as a leader in the Aquatics and Leisure Industry and experience in delivering exceptional customer service you will continue to drive the overall aquatics and operational experience of our guests.

This is a full time opportunity; the successful applicant will be available to work across a span of hours across the week, which may include weekend work.

The Aquatic Operations Managers key accountabilities include:

• Monitor, manage and improve Lifeguard supervision across the venue
• Review and improve supervision plans, operations manuals and ongoing in-service training schedules
• Ensure pool water quality continually complies with NSW Health Guidelines
• Ensure all equipment is in good condition including pool plant equipment
• Execution of Preventative Maintenance Schedule
• Assist the Centre Manager to investigate incidents
• Ensure the physical appearance of the site is faultless and ensure the site is maintained to the highest safety standards.
• Ensure all staff adhere to OHS processes and management systems provided by Belgravia Leisure and legislative regulatory requirements
• Maintain Lifeguard Mystery Shopper processes and reporting to ensure compliance with RLSSA GSPO standards at all times
• Manage budgets and prepare required reports
• Demonstrate behaviours that are consistent with the Belgravia Leisure C.L.E.A.R. Values

About You

To be considered for this role you must have a ‘can do’ attitude, high energy and an exceptional work ethic. The AOM sets the tone of the whole facility, requiring a Manager who has proven team leadership skill and experience.

The ideal candidate will know how to build a team, and to create a team environment that will facilitate a great team performance. You have experience in leading teams to achieve collective and individual targets and have strong communication skills that build rapport and positive relationships. Ideally you will have at least 5 years’ experience in a similar aquatics and operations leadership position and proven experience as a swim teacher, lifeguard, duty manager and leader of safety.

About the Qualifications

• Current First Aid Certificate (Level 2)
• Current CPR Current Working with Children Check (or equivalent)
• Current National Police Check
• Technical Operations Qualification
• Current Pool Lifeguard Qualification
• Previous management / leadership experience in similar role

*If you do not currently hold these qualifications you must be willing to acquire. You must have a Technical Operations qualification and Pool Lifeguard qualifications.

About the Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

If you are a person who is passionate about health and fitness and want to utilise your skills and experience in the leisure industry, we want to hear from you!

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

These includes:

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.
• Allowing a short video submission describing their application for the job
• Allowing a support person during an interview

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement