Aquatic Operations Coordinator

Belgravia Leisure; Caboolture; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Free facility access

Community impact

Job summary

Belgravia Leisure is seeking an Aquatic Operations Coordinator to lead operations at Caboolture Pool & Fitness Centre. You will ensure safe, patron-friendly service and manage on-site teams, contractors and OH&S compliance.

With emphasis on incident investigation, risk controls and continuous improvement, you will collaborate with the Venue Manager to enhance centre appearance and operational performance.

Qualifications

• Minimum 2 years’ experience in an Aquatic Operations environment.
• Ability to lead a team and develop others.
• Strong communication skills and relationship-building with staff and contractors.

Responsibilities

• Ensure all emergency equipment is in good working condition.
• Support the Aquatic Operations Manager in investigating accidents and incidents.
• Monitor OHS, Risk and Environment performance and initiate actions to improve performance.
• Implement hazard and environment inspections, risk assessments, risk controls and corrective actions, ensuring all records are kept.
• Manage budgets and prepare required reports.
• Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure.

Skills

OH&S qualification

Job description

• Great career paths and development with an entrepreneurial organisation


• Free facility access


• Opportunity to make a real difference to our community

QLD, Caboolture Pool & Fitness Centre - Caboolture 4510

The Role

This is an exciting time for Belgravia Leisure as we look to appoint a suitably qualified and experienced Aquatic Operations Coordinator to build and lead a passionate, professional and highly engaged operations teams across Caboolture Pool & Fitness Centre.

The Aquatic Operations Coordinator will ensure the team on site are operating effectively to deliver a safe, patron friendly facility in accordance with operational practices, contractual requirements, quality systems and industry guidelines and will ensure that patron feedback is acted on and, over time, reduce any negative perception communicated by patrons regarding site operations.

With the support of the Venue Manager, the Aquatic Operations Coordinator will deliver and drive the physical appearance of the centre through strong contractor management relationships and will adhere to the OH&S processes and management systems provided by Belgravia and legislative regulatory standards.

Key Accountabilities

• Have a qualification in OH&S


• Ensure all emergency equipment is in good working condition


• Support the Aquatic Operations Manager in investigating accidents and incidents


• Monitor OHS, Risk and Environment performance and initiate actions to improve performance


• Implement hazard and environment inspections, risk assessments, risk controls and corrective actions, ensuring all records are kept


• Manage budgets and prepare required reports


• Maintain NPS and mystery shop scores in line with KPIs adopted by Belgravia Leisure

About You

You will have a passion for aquatic operations and delivering safe environment to both staff and patrons. You will have the ability to create and maintain all relevant documentation in relation to safety and hazard minimisation.

You have strong communication skills that build rapport and positive relationships with people and a commitment to operational excellence. Successful applicants will demonstrate the ability to interact effectively and build positive relationships with all operational staff and contractors.

To be successful in this role you will have a minimum of 2 years’ experience in an Aquatic Operations environment and demonstrated ability to lead a team. You possess values such as integrity, excellence, courage, openness, respect leadership and accountability.

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

• A dedicated contact person to receive expressions of interest in the job and complete a verbal job application during which the person answers questions over the telephone.


• Allowing a short video submission describing their application for the job


• Allowing a support person during an interview

We're happy to adjust our recruitment process to support accessibility needs - reach out to us at [e-mail]

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

https://belgraviagroup.com.au/childsafe#statement