APS6 Planner

Randstad NV; Parramatta; On-site; AUD 90,000 - 120,000; Full time

Job summary

Randstad is seeking an APS6 Safeguarding Planner to identify, assess and manage risks related to complex participant circumstances within the federal government sector. The role provides clear, specialised advice and pathway options to internal staff while liaising with external entities.

Starting January 2027, you will coach and mentor APS3-APS5 staff, monitor workflow capacity and lead quality improvement initiatives to strengthen service delivery, processes and systems.

Qualifications

• Ability to assess complex, sensitive information, identify key risks, and develop evidence-based safeguarding advice and recommendations.
• Strong verbal and written communication skills to deliver clear, concise, and well-reasoned specialised advice, engage in complex conversations, and prepare, proof, and edit complex documents.
• Sound judgment and decision-making capabilities to interpret and apply legislative, policy, and procedural frameworks within government and agency guidelines.
• Strong stakeholder engagement capabilities to build trust, meet individual needs, encourage two-way communication, and liaise effectively across teams and with external bodies.
• Ability to manage competing priorities, handle varying work tasks, complete assignments efficiently on time, and remain effective while adapting to changing priorities and dynamic environments.
• Capabilities in coaching and mentoring staff, supporting individual skill development, monitoring team capacity, and maintaining high work standards for themselves and others.

Responsibilities

• Identify, assess and manage risks related to complex participant circumstances.
• Provide urgent and short-term safeguarding interventions under a case management model.
• Offer clear, specialised written and verbal advice and pathway options to internal staff whilst liaising with external entities.
• Interpret and apply relevant legislation, policy and procedural frameworks.
• Coach and mentor staff (including supervising APS3-APS5 roles) and monitor workflow capacity.
• Lead continuous quality improvement initiatives to strengthen service delivery practices, processes and systems.

Skills

Risk assessment

Stakeholder engagement

Verbal and written communication

Decision making

Coaching and mentoring

Job description

Randstad is searching for a skilled and accomplished Safeguarding Planners who possesses a keen eye for detail and excels in their field. This role requires the ability to build and sustain strong relationships. Our collaborative department is in need of an enthusiastic individual who embraces challenges and is committed to making a positive impact within community for the federal government sector.

About your new role

Operating under reasonable autonomy, the APS6 Planner is responsible for identifying, assessing, and managing risks related to complex and sensitive participant circumstances, providing urgent and short-term safeguarding interventions under a case management model. The role provides clear, specialised written and verbal advice, guidance, and pathway options to internal staff handling safeguarding challenges, while liaising with external entities. Additionally, the Planner interprets and applies relevant legislation, policy, and procedural frameworks, coaches and mentors staff (including supervising APS3-APS5 roles when needed), monitors workflow capacity, and leads continuous quality improvement initiatives to strengthen service delivery practices, processes, and systems

Commencing in January 2027

What you will need to exceed

• Ability to assess complex, sensitive information, identify key risks, and develop evidence-based safeguarding advice and recommendations.
• Strong verbal and written communication skills to deliver clear, concise, and well-reasoned specialised advice, engage in complex conversations, and prepare, proof, and edit complex documents.
• Sound judgment and decision-making capabilities to interpret and apply legislative, policy, and procedural frameworks within government and agency guidelines.
• Strong stakeholder engagement capabilities to build trust, meet individual needs, encourage two-way communication, and liaise effectively across teams and with external bodies.
• Ability to manage competing priorities, handle varying work tasks, complete assignments efficiently on time, and remain effective while adapting to changing priorities and dynamic environments.
• Capabilities in coaching and mentoring staff, supporting individual skill development, monitoring team capacity, and maintaining high work standards for themselves and others.

Must have

• Must be an Australian Citizen

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.