APS 2 Production Support: Onsite Records & Imaging

Randstad - Business Support; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Randstad - Business Support seeks a Production Support Officer (APS 2) for a 100% onsite role in Australia. The role focuses on processing physical application materials, digitising documents, and managing critical records to maintain data integrity and security.

You will perform document digitisation, triage, QA, mail sorting, and records management, with training across duties to meet shifting operational needs. Physical tasks and lifting are involved.

Qualifications

• Attention to detail when handling sensitive paperwork and data.
• Comfort with standard hardware, software, and imaging systems.
• Ability to maintain confidentiality and act with integrity.
• Willingness to adapt to a range of duties and shifting priorities.

Responsibilities

• Document Digitisation & Imaging: high-volume scanning of forms and IDs with basic assessment of photo suitability.
• Document Separation & Triage: sort batches, triage complex applications, miscategorized items.
• Quality Assurance & Verification: verify data, enhance images, pre-print checks, obtain necessary authorisations.
• Exception Handling & Mail Sorting: manage manual exceptions, re-scan to improve quality, sort mail.
• Records Management: securely store, archive, and securely destroy records per security protocols.
• Work Variety: training across duties; maintain flexibility to meet operational demands.
• Physical Tasks: manual handling, walking and standing for long periods, repetitive scanning and admin work.

Skills

Attention to detail

IT literacy

Discretion & integrity

Adaptability & resilience

Personal accountability

Job description

Randstad - Business Support seeks a Production Support Officer (APS 2) for a 100% onsite role in Australia. The role focuses on processing physical application materials, digitising documents, and managing critical records to maintain data integrity and security.

You will perform document digitisation, triage, QA, mail sorting, and records management, with training across duties to meet shifting operational needs. Physical tasks and lifting are involved.