APPRENTICE LIAISON OFFICER

Tafe Sa; Adelaide; On-site; AUD 92,000 - 102,000; Full time

Benefits offered by this job

Salary packaging

EAP

Health program

Flexible work

Job summary

TAFE SA in Adelaide (Regency campus) seeks an Apprentice Liaison Officer to provide specialist case management for apprentices and their employers, guiding them through the apprenticeship journey.

You will work within an Education Program, manage a high caseload, and build relationships across the Australian Apprenticeship and VET sectors.

A WWCC is required; the role is full-time, fixed-term until 29 December 2028, salary ASO5 with super, based on Kaurna Country.

Qualifications

• Experience building and maintaining relationships across the Australian Apprenticeship or VET sector.
• Strong communication, interpersonal and conflict management skills.
• Ability to work independently and with others, prioritise and analyse complex information.
• Commitment to compliant, solution‑oriented recommendations.

Responsibilities

• Provide specialist case management to apprentices and their employers.
• Support apprentices to navigate their journey with TAFE SA’s delivery arrangements.
• Develop and maintain internal and external relationships across the sector.

Skills

Stakeholder management

Communication skills

Conflict management

Analytical thinking

Job description

• Full time fixed term role until 29 December 2028
• ASO5 salary range $92,122 - $102,456 p.a. + super
• Based at Regency campus / Kaurna Country
• View: Role Description

Why TAFESA?

TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia.

At TAFE SA, our values shape how we work — We Work As One, We Do What Matters, and We Step Up.

Learn more about our values and what it’s like to work at TAFE SA: TAFESA Values

Your Time to Shine

The Apprentice Liaison Officer (ALO) provides a specialist case management approach to servicing Apprentice(s) and their Employers undertaking trade training through TAFE SA. Working closely within a dedicated Education Program the ALO will manage a high caseload of clients with a primary focus on the Apprentice/Student to support, connect and guide them in navigating their Apprenticeship journey alongside TAFE SA’s trade specific course delivery arrangements.

What You’ll Bring

• Experience building and maintaining internal and external relationships across the Australian Apprenticeship and/or VET sector, including influencing change and supporting student/case management approaches.
• Highly developed communication, interpersonal and conflict management skills, with the ability to provide tailored advice and work effectively with diverse client and student cohorts.
• Ability to work independently and collaboratively, exercise sound judgement, manage competing priorities, drive continuous improvement, and analyse complex information to provide compliant, solution-focused recommendations.

What You Need to Know

A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment.

TAFE SA Advantage

Working at TAFE SA will provide you with a wide range of benefits. These include:

• Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations
• Purchase Annual Leave
• Salary Sacrifice / Salary Packaging options
• Employee Assistance Program (EAP)
• Health & Wellbeing Program
• Flexible work arrangements that support work-life balance conditions
• Inclusive, diverse and collaborative culture
• Career development and progression
• Ongoing professional development opportunities

Inclusion and Flexibility Statement

Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know!

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Want to know more about TAFE SA? Follow Us On:

LinkedIn: TAFE SA | LinkedIn

Facebook: TAFE SA | Facebook

Instagram: TAFE SA | Instagram

YouTube: TAFE SA | YouTube

Website: TAFE SA | Website

For enquiries, please contact Tania Guy – Business Operations Manager via email at [e-mail]