Appointment Setter

Workspaceco Outsourcing; Melbourne; Remote; AUD 24,000 - 54,000; Full time

Benefits offered by this job

Uncapped commissions

Fully remote work

Job summary

Workspaceco Outsourcing is seeking appointment setters for a fully remote role. You will make high-volume outbound calls to trades businesses, qualify buyers, and book qualified appointments for our closers. This is a commission-only position with uncapped upside and a clear path into closing roles for top performers.

We value persistence, CRM discipline and the ability to work Australian business hours. You’ll be supported with scripts, training, and scalable systems to drive consistent results

Qualifications

• Experience in outbound cold calling or appointment setting (B2B preferred).
• Able to handle rejection and maintain high dialing pace.
• Reliable internet, headset, quiet workspace and Australian business hours.
• CRM discipline with accurate call logging and appointment notes.

Responsibilities

• Make outbound cold calls to trades businesses to book qualified appointments.
• Qualify leads and book the owner into a call with closers.
• Confirm and remind to improve show-up rate for booked appointments.
• Follow up on warm leads and callbacks until booked or disqualified.
• Maintain clean CRM hygiene for all calls and outcomes.

Skills

Outbound calling

Appointment setting

B2B sales

CRM

Tools

GoHighLevel

HubSpot

Aircall

Job description

Appointment Setter | Full-Time, Commission Only | Remote

Let’s Cut to It:

You're a setter. You love the phones, you don't flinch at a "no", and you know how to get a busy business owner to agree to a conversation. You want to be paid for results, not hours, and you want those results to be uncapped.

We're looking for Appointment Setters to make outbound cold calls to trades and construction businesses and book qualified appointments for our closers. This is a phones-first role. If you're not comfortable cold calling all day, this isn't the role for you.

Who We Are:

We're Workspaceco. Since 2015, we've helped hundreds of businesses across the U.S. and Australia scale with exceptional offshore VA teams. We've developed a bulletproof system to recruit, train, and manage virtual assistants so our clients can grow faster, reduce overhead, and reclaim their time.

From startups to $10M+ companies, our clients trust us to help them scale, and now we're ready for our next big leap.

What You'll Own:

• Outbound Cold Calling: Make consistent, high-volume outbound calls to plumbers, electricians, builders and other trades businesses.
• Booking Qualified Appointments: Qualify the business, uncover the admin pain, and book the owner into a call with one of our closers.
• Show-Up Rate: Confirm and remind so the appointments you book actually turn up.
• Follow-Up: Work callbacks and warm leads with discipline until they book or rule themselves out.
• CRM Hygiene: Log every call, outcome and appointment accurately so our closers walk in prepared.

You're Probably a Fit If You:

• Have experience in outbound cold calling or appointment setting (B2B preferred)
• Can hold a confident, natural conversation with a busy tradie
• Handle rejection well and keep dialling
• Are organised, reliable and accurate with your CRM
• Have a quiet workspace, reliable internet and a headset
• Can work Australian business hours (AEST/AEDT)
• Back yourself to perform on a commission-only structure

Bonus Points If You Also:

• Have set appointments for trades, construction or service businesses
• Understand the day-to-day pressures of running a trades business
• Have used diallers or CRMs such as GoHighLevel, HubSpot or Aircall
• Have ambitions to move into a closing role

What You’ll Get:

• $100 for every qualified appointment that shows up (uncapped)
• A proven offer: our closers convert at 85%, so the appointments you book turn into real deals
• Scripts, offer training and support to get you dialling with confidence
• Fully remote, work from anywhere
• A pathway into a closing role for setters who perform
• Real ownership, real upside, real impact