Applications Support Engineer

Paxus; Melbourne; Hybrid; AUD 85,000 - 110,000; Full time

Job summary

Paxus is looking for an experienced Applications Support Engineer to join their dynamic team in Melbourne. You will support mission-critical systems, troubleshoot complex issues, and mentor junior staff while contributing to a 24/7 support coverage. This role requires an NV1 clearance and offers a hybrid work model.

Qualifications

• Must be an Australian Citizen with active NV1 clearance.
• Experience in applications support and troubleshooting.
• Knowledge of on-prem & cloud hosting, monitoring, and capacity management.

Responsibilities

• Troubleshooting and resolving complex issues as an SME.
• Mentoring junior team members and supporting process improvements.
• Contributing to continuous improvement and participating in 24/7 support.

Skills

Java/J2EE

Microsoft

Python

PowerShell

Issue Resolution

Monitoring

Root Cause Analysis

Job description

Direct message the job poster from Paxus

Talent Acquisition Professional at Paxus

Applications Support Engineer
Contract: 12 Months + Extensions Likely
Location: Melbourne (preferred) | Sydney | Brisbane | Canberra
Clearance: NV1 required (Baseline may be considered)
Work Model: Hybrid (3 days/week)

We're seeking an experienced Applications Support Engineer to join the team supporting mission-critical systems. You'll troubleshoot and resolve complex issues, act as a Subject Matter Expert (SME), contribute to continuous improvement, and participate in 24/7 support coverage.

Key Skills & Responsibilities:

Strong in Java/J2EE, with knowledge of Microsoft, Python, PowerShell

Experience with on-prem & cloud hosting, monitoring, and capacity management

Perform root cause analysis, issue resolution, and technical documentation

Mentor junior team members and support process improvements

Security:
You must be an Australian Citizen with active NV1 clearance (or Baseline with eligibility for upgrade).

Apply now to join a dynamic, high-impact environment!

Applications Support Engineer
Contract: 12 Months + Extensions Likely
Location: Melbourne (preferred) | Sydney | Brisbane | Canberra
Clearance: NV1 required (Baseline may be considered)
Work Model: Hybrid (3 days/week)

We're seeking an experienced Applications Support Engineer to join the team supporting mission-critical systems. You'll troubleshoot and resolve complex issues, act as a Subject Matter Expert (SME), contribute to continuous improvement, and participate in 24/7 support coverage.

Key Skills & Responsibilities:

• Strong in Java/J2EE, with knowledge of Microsoft, Python, PowerShell

• Experience with on-prem & cloud hosting, monitoring, and capacity management

• Perform root cause analysis, issue resolution, and technical documentation

• Mentor junior team members and support process improvements

Security:
You must be an Australian Citizen with active NV1 clearance (or Baseline with eligibility for upgrade).

Apply now to join a dynamic, high-impact environment!

Desired Skills and Experience

Key Skills & Responsibilities:

Strong in Java/J2EE, with knowledge of Microsoft, Python, PowerShell
Experience with on-prem & cloud hosting, monitoring, and capacity management
Perform root cause analysis, issue resolution, and technical documentation
Mentor junior team members and support process improvements
On-call and shift support (including after-hours and deployment work)

Security:
You must be an Australian Citizen with active NV1 clearance (or Baseline with eligibility for upgrade).

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on [phone] or email [e-mail] and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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