Applications Support Analyst - To 93k + super

randstad digital australia; Sydney; On-site; AUD 90,000 - 125,000; Full time

Job summary

Randstad is seeking an Applications Analyst to support, maintain, and optimize digital systems and applications across the organization. You will work with business stakeholders and external vendors to design, develop, and implement solutions that enhance performance and user productivity.

Key focus areas include system upgrades, integrations, data flows, and ongoing improvement. The role requires strong analytical skills, project coordination, and a proactive, self-driven approach to learning

Qualifications

• 5 years of experience in Applications Analyst or similar.
• Strong analytical and troubleshooting abilities.
• Experience with business process improvement and end-user training.

Responsibilities

• Provide technical support and maintenance for applications.
• Manage upgrades, deployments, and testing of new software.
• Maintain integrations and monitor data flows across systems.
• Analyze workflows and prepare cost-benefit analyses for projects.
• Deliver end-user training and assist with rollout engagement.

Skills

Problem Solving

Project & Time Management

Data & Statistics

Self-Driven

Tools

Workday

Salesforce

Microsoft Dynamics 365

Job description

My client is a multinational organisation currently seeking a dedicated and proactive Applications Analyst to support, maintain, and optimize their digital systems and applications.

In this role, you will work closely with internal business stakeholders and external vendors to design, develop, and implement solutions that resolve application challenges, enhance performance, and maximize user productivity across the organization.

Key Responsibilities

• Application Support & Maintenance: Provide technical support, resolve issues reported by employees, perform regular maintenance checks, and ensure system safety, security, and backups.
• Upgrades & Deployments: Manage implementation deployments, application upgrades, and test new software or systems for functional success.
• System Integration: Maintain application integrations, monitor data flows, perform reconciliations, and support month-end processes.
• Business Analysis & Improvement: Analyze workflows, define system outputs based on user tasks, prepare cost-benefit analyses for new projects, and diagram processes for the ICT team.
• Training & Engagement: Deliver end-user training, design instruction processes, and assist with hardware/software rollout engagement.

Key Requirements & Experience

• Experience: Previous experience in a similar Applications Analyst role.
• Preferred Systems Knowledge: Experience with any of the following key platforms is highly regarded:
  • Workday: Talent Management, Recruiting, ESS, Payroll & Time Management
  • Salesforce: Sales & Marketing CRM
  • Microsoft Dynamics 365 Finance & Operations: Purchase Orders, GL Posting, Accounts Payable
• Problem Solving & Analysis: Strong logical reasoning skills to analyze, test, and troubleshoot complex application challenges.
• Project & Time Management: Ability to provide coordination and support for multiple projects simultaneously and meet deadlines effectively.
• Data & Statistics: Proficient in gathering and interpreting data/reports to identify trends and optimize performance.
• Self-Driven: Eager to learn business operations quickly and commit to ongoing self-development.

Experience

5 years

You will play a vital role in keeping our critical technology systems running smoothly while driving digital innovation across the business.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.