Business Applications and Solutions Analyst

FutureYou; Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

FutureYou is seeking a Business Applications and Solutions Analyst to design and improve business applications, spanning people, processes, systems and data. The role sits between business and technology, driving continuous improvement and scalable, automated, tech-enabled solutions.

You will translate complex business challenges into clear requirements, work with vendors, and support end-to-end delivery from discovery to deployment.

Qualifications

• Strong experience in business or systems analysis and application improvement.
• Translate business needs into clear requirements and solution designs.
• Experience across multiple applications, processes and stakeholders.
• Strong workshop facilitation and stakeholder engagement skills.
• Experience working with technical teams, vendors and business users to deliver solutions.
• Understanding of systems integration, APIs, workflow automation and application architecture concepts.
• Experience supporting UAT, implementation, change and business sign-off.
• Strong organisation, documentation and prioritisation skills.
• A practical, solutions-focused approach with the ability to move work from discovery through to delivery.

Responsibilities

• Design and improve business applications.
• Work across people, process, systems and data.
• Drive continuous improvement across technology-enabled solutions.
• Collaborate with business and technology teams to gather requirements.
• Support integration, automation and UAT activities.

Skills

Business analysis

Requirements gathering

Stakeholder engagement

Workshop facilitation

Systems thinking

API integration

Process design

Vendor collaboration

Power BI

CRM/ERP

Tools

SharePoint

Microsoft 365

Power BI

APIs

Job description

Business Applications and Solutions Analyst

• Design & improve business applications
• Work across people, process, systems and data
• Drive continuous improvement

A purpose-driven organisation undergoing continued growth and transformation, with a focus on improving how technology, systems and data support its people, customers and broader business outcomes.

Description

We are seeking a Business Applications & Solutions Analyst to provide business analysis, application design and continuous improvement capability across a diverse business applications environment. This role sits between the business, technology teams, projects, vendors and support functions. You will understand business challenges, analyse end-to-end processes and design practical, sustainable technology-enabled solutions. The role will have a strong focus on application improvement, integration, automation, requirements, process design and stakeholder engagement, ensuring solutions are scalable, supportable and aligned to business priorities.

Profile

We are looking for an experienced Systems Analyst / Applications Analyst who can operate across business and technology environments.

You will bring:

• Strong experience in business or systems analysis and application improvement.
• Ability to investigate complex problems and translate business needs into clear requirements and solution designs.
• Experience working across multiple applications, processes and stakeholders.
• Strong workshop facilitation and stakeholder engagement skills.
• Experience working with technical teams, vendors and business users to deliver solutions.
• Understanding of systems integration, APIs, workflow automation and application architecture concepts.
• Experience supporting UAT, implementation, change and business sign-off.
• Strong organisation, documentation and prioritisation skills.
• A practical, solutions-focused approach with the ability to move work from discovery through to delivery.

• Experience across CRM, ERP, case management, telephony, Microsoft 365, SharePoint or Power BI would be highly regarded.
• Experience within healthcare, community services, aged care, disability or another regulated environment would also be advantageous.

Job Offer

• FTC 6 months, asap start
• Opportunity to work across a broad and evolving business applications environment
• High level of stakeholder exposure and ownership
• Opportunity to influence application strategy, process improvement and technology-enabled business change
• Role with strong scope to make a tangible impact across the organisation