applications support analyst - to 93k + super

HR Partners; Sydney; On-site; AUD 90,000 - 97,000; Full time

Job summary

HR Partners is seeking an Applications Analyst in Sydney to support, maintain, and optimize digital systems. You will collaborate with internal stakeholders and external vendors to design, develop, and implement practical solutions that enhance performance and user productivity.

The role focuses on applying technical expertise to resolve challenges, manage upgrades, and maintain system integrations, with emphasis on end-user training and effective ICT teamwork.

Qualifications

• Experience in a similar Applications Analyst role.
• Proficiency with Workday, Salesforce, or Microsoft Dynamics 365 Finance & Operations.
• Strong problem-solving and analytical skills.

Responsibilities

• Application Support & Maintenance: provide technical support, resolve issues, perform maintenance, ensure backups and security.
• Upgrades & Deployments: manage deployments, upgrades, and test new software or systems.
• System Integration: maintain integrations, monitor data flows, support month-end processes.
• Business Analysis & Improvement: analyse workflows, define outputs, prepare cost-benefit analyses for new projects.
• Training & Engagement: deliver end-user training and assist with hardware/software rollout.

Skills

Problem solving & analysis

Project & time management

Data & statistics

Self-driven

Tools

Workday

Salesforce

Microsoft Dynamics 365

Job description

applications support analyst - to 93k + super

My client is a multinational organisation currently seeking a dedicated and proactive Applications Analyst to support, maintain, and optimize their digital systems and applications.

In this role, you will work closely with internal business stakeholders and external vendors to design, develop, and implement solutions that resolve application challenges, enhance performance, and maximise user productivity across the organization.

My client is a multinational organisation currently seeking a dedicated and proactive Applications Analyst to support, maintain, and optimise their digital systems and applications.

In this role, you will work closely with internal business stakeholders and external vendors to design, develop, and implement solutions that resolve application challenges, enhance performance, and maximise user productivity across the organization.

Key Responsibilities

• Application Support & Maintenance: Provide technical support, resolve issues reported by employees, perform regular maintenance checks, and ensure system safety, security, and backups.

• Upgrades & Deployments: Manage implementation deployments, application upgrades, and test new software or systems for functional success.

• System Integration: Maintain application integrations, monitor data flows, perform reconciliations, and support month-end processes.

• Business Analysis & Improvement: Analyse workflows, define system outputs based on user tasks, prepare cost-benefit analyses for new projects, and diagram processes for the ICT team.

• Training & Engagement: Deliver end-user training, design instruction processes, and assist with hardware/software rollout engagement.

Key Requirements & Experience

• Experience: Previous experience in a similar Applications Analyst role.

• Preferred Systems Knowledge: Experience with any of the following key platforms is highly regarded:

  • Workday: Talent Management, Recruiting, ESS, Payroll & Time Management

  • Salesforce: Sales & Marketing CRM

  • Microsoft Dynamics 365 Finance & Operations: Purchase Orders, GL Posting, Accounts Payable

• Problem Solving & Analysis: Strong logical reasoning skills to analyse, test, and troubleshoot complex application challenges.

• Project & Time Management: Ability to provide coordination and support for multiple projects simultaneously and meet deadlines effectively.

• Data & Statistics: Proficient in gathering and interpreting data/reports to identify trends and optimise performance.

• Self-Driven: Eager to learn business operations quickly and commit to ongoing self-development.