Application Analyst

Clarendon Homes Shoalhaven; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

Retail deals

CPG Academy

Referral bonus

Generous leave

Wellbeing support

Annual nutrition & fitness checks

Job summary

Campbell Property Group (CPG) is seeking an experienced Application Analyst to support, maintain and enhance core business applications across the organisation. You will liaise with stakeholders, coordinate enhancements, and help drive digital initiatives that improve performance.

This role focuses on technical problem solving, system configuration, UAT and documentation, working with ERP/CRM environments and external vendors to deliver reliable, secure business solutions.

Qualifications

• Previous experience in an Application Analyst, Systems Analyst or similar IT support role (This is NOT a Business Analyst role).
• Strong analytical and problem-solving skills.
• Experience supporting business applications, ERP, CRM or enterprise systems.
• Excellent stakeholder management and communication skills.
• Ability to translate technical information into business-friendly language.
• Experience gathering and documenting business requirements.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day support for business applications across the organisation.
• Investigate, troubleshoot and resolve application-related issues.
• Liaise with internal stakeholders to gather and document business requirements.
• Work closely with software vendors and service providers to manage incidents, upgrades and enhancements.
• Perform system configuration, testing and user acceptance testing (UAT).
• Develop and maintain application documentation, procedures and training materials.
• Identify opportunities to improve business processes through technology.
• Support application implementation and upgrade projects.
• Ensure data integrity, system security and compliance with company standards.

Skills

Analytical thinking

Stakeholder mgmt

Troubleshooting

Business requirements

Support

ERP systems

CRM

Vendor management

UAT

SQL

Tools

SQL

ERP

CRM

Microsoft 365

Job description

Newly created Opportunity

Application Analyst

Joining CPG as an application analyst is joining one of Australia’s leading residential construction and property development companies to ensure our applications operate efficiently and continue to meet the evolving needs of our growing organisation.

This is NOT a Business Analyst Role

Campbell Property Group (CPG), the parent company of Clarendon Homes, Domaine Homes, CPG Estates and Loan Market Elevate, is seeking an additional experienced

Application Analyst to support, maintain and enhance our business-critical applications.

This is an exciting new opportunity for a technically minded professional who enjoys problem-solving, stakeholder engagement and delivering technology solutions that improve business performance.

About The Role

Reporting to the IT Manager, you will act as the key liaison ensuring our applications operate efficiently and continue to meet the evolving needs of the organisation.

You will be responsible for supporting users, troubleshooting application issues, coordinating system enhancements, managing vendor relationships and contributing to projects that drive digital transformation across the business.

Key Responsibilities

• Provide day-to-day support for business applications across the organisation
• Investigate, troubleshoot and resolve application-related issues
• Liaise with internal stakeholders to gather and document business requirements
• Work closely with software vendors and service providers to manage incidents, upgrades and enhancements
• Perform system configuration, testing and user acceptance testing (UAT)
• Develop and maintain application documentation, procedures and training materials
• Identify opportunities to improve business processes through technology
• Support application implementation and upgrade projects
• Ensure data integrity, system security and compliance with company standards

About You

To be successful in this role, you will have:

• Previous experience in an Application Analyst, Systems Analyst or similar IT support role (This is NOT a Business Analyst role)
• Strong analytical and problem-solving skills
• Experience supporting business applications, ERP, CRM or enterprise systems
• Excellent stakeholder management and communication skills
• Ability to translate technical information into business-friendly language
• Experience gathering and documenting business requirements
• Strong attention to detail and organisational skills
• Ability to manage multiple priorities in a fast-paced environment

Desirable Experience

• Experience supporting Microsoft 365 environments
• Exposure to ERP, CRM or property/construction-related systems
• SQL querying and database knowledge
• Experience working with software vendors and third-party providers
• Knowledge of system integration and reporting tools

What’s on Offer?

• Opportunity to work with a well-established and respected Australian business
• Collaborative and supportive team environment
• Diverse and interesting technology projects
• Ongoing professional development opportunities
• Competitive salary package
• Norwest office location with on-site parking
• Great retail deals – including travel, groceries, and more
• Big savings on home builds, trades, suppliers and utilities
• Ongoing learning through the CPG Academy, with mentoring and unlimited training
• Opportunities to give back through our charity partners
• Generous leave – including parental, volunteer, reservist and emergency services leave
• Free wellbeing support for you and your family, including EAP and health coaching
• Annual nutrition and fitness check-ins
• Help with financial planning
• A referral bonus when you bring a friend on board

With over 40 years in the home building industry, we’ve built a reputation for quality, integrity, and customer care.

At Campbell Property Group (CPG), everyone has a home. We are committed to fostering a diverse, inclusive workplace where everyone feels safe, respected and supported and we are proud to be an equal opportunity employer.

If you’re passionate about technology, enjoy solving business problems and are looking for an opportunity to make a meaningful impact, we’d love to hear from you.