Application Analyst

Clarendon Homes; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

CPG Academy / professional development

Wellbeing support & EAP

Referral bonus

Generous leave

Job summary

Clarendon Homes is seeking an Application Analyst to support, maintain and enhance our business-critical applications. Reporting to the IT Manager, you’ll be the liaison ensuring applications run efficiently and meet evolving needs. This is not a Business Analyst role, with exposure to ERP/CRM systems and data-driven improvements.

You’ll manage incidents, coordinate upgrades, document requirements, and collaborate with vendors to deliver technology solutions across the business.

Qualifications

• Previous experience in an Application Analyst, Systems Analyst or similar IT support role (NOT a Business Analyst).
• Strong analytical and problem-solving skills.
• Experience supporting business applications, ERP or CRM systems.
• Excellent stakeholder management and communication skills.
• Ability to translate technical information into business-friendly language.
• Experience gathering and documenting business requirements.
• Strong attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day support for business applications across the organisation.
• Investigate, troubleshoot and resolve application-related issues.
• Liaise with internal stakeholders to gather and document business requirements.
• Work with software vendors to manage incidents, upgrades and enhancements.
• Perform system configuration, testing and UAT.
• Develop and maintain application documentation, procedures and training materials.
• Identify opportunities to improve business processes through technology.
• Support application implementation and upgrade projects.
• Ensure data integrity, system security and compliance with company standards.

Skills

Application Analyst

Systems Analyst

IT support

Analytical skills

Stakeholder management

Requirements gathering

Communication

Attention to detail

Multitasking

Tools

Microsoft 365

SQL

Job description

Application Analyst

Joining CPG as an application analyst is joining one of Australia’s leading residential construction and property development companies to ensure our applications operate efficiently and continue to meet the evolving needs of our growing organisation.
This is

Newly created Opportunity
Application Analyst
Joining CPG as an application analyst is joining one of Australia’s leading residential construction and property development companies to ensure our applications operate efficiently and continue to meet the evolving needs of the organisation.
This is NOT a Business Analyst Role
Campbell Property Group (CPG), the parent company of Clarendon Homes, Domaine Homes, CPG Estates and Loan Market Elevate, is seeking an additional experienced Application Analyst to support, maintain and enhance our business-critical applications.
This is an exciting new opportunity for a technically minded professional who enjoys problem-solving, stakeholder engagement and delivering technology solutions that improve business performance.

About The Role
Reporting to the IT Manager, you will act as the key liaison ensuring our applications operate efficiently and continue to meet the evolving needs of the organisation.
You will be responsible for supporting users, troubleshooting application issues, coordinating system enhancements, managing vendor relationships and contributing to projects that drive digital transformation across the business.

Key Responsibilities

• Provide day-to-day support for business applications across the organisation
• Investigate, troubleshoot and resolve application-related issues
• Liaise with internal stakeholders to gather and document business requirements
• Work closely with software vendors and service providers to manage incidents, upgrades and enhancements
• Perform system configuration, testing and user acceptance testing (UAT)
• Develop and maintain application documentation, procedures and training materials
• Identify opportunities to improve business processes through technology
• Support application implementation and upgrade projects
• Ensure data integrity, system security and compliance with company standards

About You
To be successful in this role, you will have:

• Previous experience in an Application Analyst, Systems Analyst or similar IT support role (This is NOT a Business Analyst role)
• Strong analytical and problem-solving skills
• Experience supporting business applications, ERP, CRM or enterprise systems
• Excellent stakeholder management and communication skills
• Ability to translate technical information into business-friendly language
• Experience gathering and documenting business requirements
• Strong attention to detail and organisational skills
• Ability to manage multiple priorities in a fast-paced environment

Desirable Experience

• Experience supporting Microsoft 365 environments
• Exposure to ERP, CRM or property/construction-related systems
• SQL querying and database knowledge
• Experience working with software vendors and third-party providersKnowledge of system integration and reporting tools

What's on Offer?

• Opportunity to work with a well-established and respected Australian business
• Collaborative and supportive team environment
• Diverse and interesting technology projects
• Ongoing professional development opportunities
• Competitive salary package
• Norwest office location with on-site parking
• Great retail deals – including travel, groceries, and more
• Big savings on home builds, trades, suppliers and utilities
• Ongoing learning through the CPG Academy, with mentoring and unlimited training
• Opportunities to give back through our charity partners
• Generous leave – including parental, volunteer, reservist and emergency services leave
• Free wellbeing support for you and your family, including EAP and health coaching
• Annual nutrition and fitness check-ins
• Help with financial planning
• A referral bonus when you bring a friend on board