Application Support Engineer

Australian Computer Societyorporated; The Rocks; On-site; AUD 80,000 - 120,000; Part time

Benefits offered by this job

Flexible work arrangements

Professional development opportunities

Job summary

The Australian Computer Society (ACS) is seeking an Application Support Engineer to join our team in The Rocks, Sydney. This contract role focuses on providing technical support and troubleshooting to ensure optimal application performance and user satisfaction.

You will work closely with stakeholders to resolve issues, improve systems, and contribute to ongoing development, using SQL, web technologies, and monitoring tools to maintain high standards of service.

Qualifications

• Minimum 3 years in application support or a similar role.
• Proficiency in SQL and database management.
• Strong understanding of web technologies and application frameworks.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Provide technical assistance and support for application-related issues.
• Collaborate with cross-functional teams to improve application functionality and performance.

Skills

Strong problem-solving

Teamwork

Attention to detail

Tools

SQL

HTML/CSS/JS

Application monitoring tools

Incident management systems

ITIL familiarity

Job description

Application Support Engineer at Australian Computer Society Incorporated

The Australian Computer Society (ACS) is seeking an Application Support Engineer to join our team. This role involves providing technical support and troubleshooting for our applications, ensuring optimal performance and user satisfaction. You will work closely with various stakeholders to enhance our systems and resolve any issues that arise.

Key facts

Location: The Rocks, Sydney

Engagement: Contract

Team: Application Support Team

What you’ll do

• Provide technical assistance and support for application-related issues.
• Collaborate with cross-functional teams to improve application functionality and performance.

Requirements

• A minimum of 3 years of experience in application support or a similar role.
• Proficiency in SQL and database management.
• Strong understanding of web technologies and application frameworks.
• Excellent problem-solving skills and attention to detail.
• Ability to work effectively in a team-oriented environment.

Nice to have

• Experience with cloud-based applications and services.
• Familiarity with ITIL processes and frameworks.

Skills & tools

• SQL
• Web technologies (HTML, CSS, JavaScript)
• Application monitoring tools
• Incident management systems

Practical notes

This position is open to candidates with valid work rights in Australia.

Benefits include flexible work arrangements and opportunities for professional development.