Application Specialist (Aderant)

Corrs Chambers Westgarth; City of Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working

Bonus Leave

Generous parental leave

Wellbeing program

Learning and development

Diversity and Inclusion

Job summary

Corrs Chambers Westgarth is seeking an experienced Application Specialist to join the national Technology team. You will own and optimise the Aderant practice management environment, collaborating across Finance, Technology, legal groups and external vendors.

You will translate business needs into scalable system solutions, provide second/third line support, and contribute to upgrades and governance across Aderant Expert/Classic and connected apps.

Qualifications

• Experience supporting and administering Aderant Expert and/or Aderant Classic in a professional services environment.
• Strong knowledge of practice management, including time entry, client/matter management and billing.
• Proven ability configuring Aderant workflows, screens, templates and security settings.
• Troubleshooting across applications, databases, logs, integrations and scheduled processes.
• SQL skills and data validation understanding.
• Experience with integrations and data interfaces.

Responsibilities

• Act as a functional and technical specialist for Aderant and related processes.
• Configure workflows, screens, and billing outputs; manage templates and security.
• Support connected applications such as Docudraft, BillBlast, and Designer.
• Develop reports, queries and data extracts with governance controls.
• Provide 2nd/3rd line support; manage incidents and change activities.
• Collaborate with Finance, Technology, Legal teams and vendors.

Skills

Aderant Expert

Aderant Classic

SQL

Docudraft

BillBlast

Designer

REST APIs

Boomi

Tools

Aderant

Job description

At Corrs, technology plays a critical role in enabling our people to deliver exceptional outcomes for our clients. We are looking for an experienced Application Specialist to join our national Technology team and become a key expert within our Application & Business Process function.

This is a unique opportunity to take ownership of one of the firm's most critical business systems, Aderant, supporting and enhancing the practice management environment that underpins our legal and financial operations. Working in partnership with Finance, Technology teams, legal practice groups and external vendors, you will drive continuous improvement, provide expert support, and help shape the future direction of our practice management ecosystem.

You will combine strong functional knowledge with technical capability to ensure the ongoing stability, optimisation and evolution of Aderant and its connected applications, delivering high-quality solutions that support both business performance and user experience.

About the role

As the Application Specialist, you will act as a subject matter expert across Aderant Expert and Aderant Classic, supporting the firm's end-to-end practice management processes and associated technologies.

Your responsibilities will include:

• Acting as a key functional and technical specialist for Aderant and the legal and financial processes it supports
• Supporting and enhancing practice management functions including client and matter management, time recording, rates, billing, reporting, revenue and financial processing
• Configuring and maintaining Aderant workflows, screens, business rules, templates, billing outputs, security settings and reference data
• Supporting connected applications including Docudraft, BillBlast, Designer and other approved practice management extensions
• Translating business requirements into scalable, supportable and well-governed system solutions
• Providing second and third level support across Aderant applications, databases, integrations, services and environments
• Investigating and resolving complex technical issues using SQL, application logs, APIs, data analysis and diagnostic tools
• Developing reports, queries and data extracts while maintaining data quality, performance and governance controls
• Supporting Aderant upgrades, vendor releases, patching, environment management and technical testing activities
• Managing incidents, service requests, problems and change activities through to resolution
• Monitoring application health, service performance and integration outcomes while identifying preventative improvements
• Contributing subject matter expertise across projects, enhancements, automation initiatives and AI-enabled improvements
• Maintaining high-quality system, process and support documentation
• Collaborating with stakeholders across Finance, Technology, Risk, legal practice groups and external vendors to deliver outstanding service outcomes.

About You

To succeed in this role, you will bring:

• Demonstrated experience supporting and administering Aderant Expert and/or Aderant Classic within a legal or professional services environment
• Strong knowledge of practice management processes including time entry, client and matter management, billing, financial processing, reporting and month-end activities
• Proven experience configuring Aderant workflows, screens, rules, templates, billing outputs, security settings and related components
• Strong troubleshooting capability across applications, databases, logs, integrations and scheduled processes
• Practical SQL skills and a sound understanding of relational databases, reporting and data validation
• Experience supporting integrations and investigating interface or data-related issues
• The ability to evaluate business, technical and operational impacts of system changes across configuration, reporting, security, testing and support functions
• Experience managing incidents, change requests, root cause analysis and vendor escalations
• Excellent analytical, documentation and testing skills
• Strong stakeholder management and communication capabilities
• A collaborative approach and passion for knowledge sharing and continuous improvement.

To succeed in this role, you will bring:

• Demonstrated experience supporting and administering Aderant Expert and/or Aderant Classic within a legal or professional services environment
• Strong knowledge of practice management processes including time entry, client and matter management, billing, financial processing, reporting and month-end activities
• Proven experience configuring Aderant workflows, screens, rules, templates, billing outputs, security settings and related components
• Strong troubleshooting capability across applications, databases, logs, integrations and scheduled processes
• Practical SQL skills and a sound understanding of relational databases, reporting and data validation
• Experience supporting integrations and investigating interface or data-related issues
• The ability to evaluate business, technical and operational impacts of system changes across configuration, reporting, security, testing and support functions
• Experience managing incidents, change requests, root cause analysis and vendor escalations
• Excellent analytical, documentation and testing skills
• Strong stakeholder management and communication capabilities
• A collaborative approach and passion for knowledge sharing and continuous improvement.

Highly regarded

We would be particularly interested in candidates with experience in:

• Docudraft, BillBlast, Designer or similar Aderant-connected products
• REST APIs, JSON and integration technologies
• Boomi integration platform
• Aderant upgrades, environment management and production cutover activities
• Vendor-hosted or cloud-based practice management environments
• Workflow automation, DevOps practices or AI-enabled solutions
• Information Technology, Business Systems, Legal Technology or related qualifications.

About us:

Corrs Chambers Westgarth is Australia’s leading independent law firm. We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues.

Why Corrs?

We pride ourselves on meeting our clients needs in a culture characterised by excellence, commitment, collaboration and respect. Our policies, practices and behaviours foster a safe and inclusive workplace, and we focus on creating opportunities and supporting a diverse workforce.

• Flexible working as standard – we’ve established flexibility as standard business practice and an option for all our people.
• Bonus leave - an additional week of leave each year (5 weeks annual leave in total)
• Generous parental leave entitlements – we offer up to 26 weeks paid leave and pay superannuation on both paid and unpaid leave (up to 12 months)
• Wellbeing program –We support the wellbeing of our people across areas including resilience, mental health, mindfulness, personal development, physical health and self-care.
• Diversity and Inclusion – This is a key area of focus for the firm. We set meaningful goals to improve diversity and foster an inclusive culture in which all employees feel supported and valued.
• Responsible business approach – we are a member of the United Nations Global Compact, and are committed to promoting and respecting human rights, supporting the Compact’s Ten Principles on human rights, labour, environment and anti-corruption, and the UN’s Sustainable Development Goals. We are also a member of AusLSA, which works to promote and increase sustainable practices across the legal sector.
• Learning and development opportunities – including our Australian-first international study scholarship, our national training program and our mentoring program

At Corrs, we help you achieve your ambition - at every stage of your career.