Aderant Application Specialist: Legal Practice Tech Expert

Corrs; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible working

Bonus leave

Parental leave

Wellbeing program

Diversity and Inclusion

Learning and development opportunities

Job summary

Corrs Chambers Westgarth is seeking an experienced Application Specialist to join our national Technology team in Sydney. You will own and enhance the Aderant practice management environment, partnering with Finance, Technology, practice groups and vendors to deliver high-quality outcomes.

You will support Aderant Expert and Classic, configure workflows, and drive improvements across time recording, billing, reporting and integrations, including Docudraft, BillBlast and Designer.

Qualifications

• Demonstrated experience supporting and administering Aderant Expert and/or Aderant Classic within a legal or professional services environment
• Strong knowledge of practice management processes including time entry, client/matter management, billing, financial processing, reporting and month-end activities
• Experience configuring Aderant workflows, screens, rules, templates, billing outputs, security settings and related components
• Strong troubleshooting capability across applications, databases, logs, integrations and scheduled processes
• Practical SQL skills and a sound understanding of relational databases, reporting and data validation
• Experience supporting integrations and investigating interface or data-related issues
• Ability to evaluate business, technical and operational impacts of system changes across configuration, reporting, security, testing and support functions
• Experience managing incidents, change requests, root cause analysis and vendor escalations
• Excellent analytical, documentation and testing skills
• Strong stakeholder management and communication capabilities
• Collaborative approach and passion for knowledge sharing and continuous improvement

Responsibilities

• Acting as a key functional and technical specialist for Aderant and the legal and financial processes it supports
• Supporting and enhancing practice management functions including client and matter management, time recording, rates, billing, reporting, revenue and financial processing
• Configuring and maintaining Aderant workflows, screens, business rules, templates, billing outputs, security settings and reference data
• Supporting connected applications including Docudraft, BillBlast, Designer and other approved practice management extensions
• Translating business requirements into scalable, supportable and well-governed system solutions
• Providing second and third level support across Aderant applications, databases, integrations, services and environments
• Investigating and resolving complex technical issues using SQL, application logs, APIs, data analysis and diagnostic tools
• Developing reports, queries and data extracts while maintaining data quality, performance and governance controls
• Supporting Aderant upgrades, vendor releases, patching, environment management and technical testing activities
• Managing incidents, service requests, problems and change activities through to resolution
• Monitoring application health, service performance and integration outcomes while identifying preventative improvements
• Contributing subject matter expertise across projects, enhancements, automation initiatives and AI-enabled improvements
• Maintaining high-quality system, process and support documentation
• Collaborating with stakeholders across Finance, Technology, Risk, legal practice groups and external vendors to deliver outstanding service outcomes

Skills

Aderant Expert

Aderant Classic

SQL

Reporting

Analytical skills

Tools

Docudraft

BillBlast

Designer

Boomi

Job description

Corrs Chambers Westgarth is seeking an experienced Application Specialist to join our national Technology team in Sydney. You will own and enhance the Aderant practice management environment, partnering with Finance, Technology, practice groups and vendors to deliver high-quality outcomes.

You will support Aderant Expert and Classic, configure workflows, and drive improvements across time recording, billing, reporting and integrations, including Docudraft, BillBlast and Designer.