Principal Developer

NSW Department of Customer Service; City of Parramatta; Hybrid; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible office location across NSW

Hybrid working

Accrued Days Off (days in lieu)

Self-learning tools

Career agility

Meaningful work

Wellbeing programs

Job summary

NSW Department of Customer Service – Parramatta NSW is seeking a highly skilled Full Stack Engineer with a strong backend focus to design and build scalable backend systems while contributing to modern frontend experiences. The role supports hybrid work and is part of Revenue NSW initiatives modernising core systems and customer services for NSW.

You will work with Java/Node.js, microservices, RESTful APIs, Spring Boot, and cloud platforms (AWS).

Qualifications

• Extensive backend experience with Java/Node.js and production-grade systems.
• Strong focus on microservices, RESTful APIs, and Spring Boot.
• Experience with cloud platforms (AWS preferred) and deploying scalable, secure solutions.
• Hands-on with Infrastructure as Code (Terraform/CloudFormation).
• Cloud-native development with containers and serverless.

Responsibilities

• Drive innovation and adoption of new technologies to enhance product capabilities.
• Make technical decisions aligned with project goals and architectures.
• Promote best practices in software development, coding standards and design patterns.
• Coach and train less experienced professionals.
• Collaborate with cross-functional teams to meet project needs.
• Write code and develop software components.
• Conduct code reviews and ensure code quality and best practices.
• Create and maintain technical documentation and testing.

Skills

Backend focus

Java/Node.js

Spring Boot

Microservices

RESTful APIs

AWS

Terraform/CloudFormation

CI/CD (GitLab)

Security best practices

React.js

State management (Redux)

UI frameworks (Material UI/Ant Design)

Tools

AWS

Terraform

CloudFormation

Docker

Kubernetes

GitLab

DynamoDB

SQL/NoSQL

Job description

NSW Department of Customer Service – Parramatta NSW

Employment Type - Full-Time/ Ongoing Revenue NSW
DCS Clerk Grade - 11/12
Salary Range $154,231 -$178,369 + super
Location flexible across Revenue NSW offices with hybrid working

About The Role

Join a dynamic team at the forefront of an exciting program aimed at modernising core systems, enhancing customer experience, and streamlining business processes. This role offers the opportunity to work with contemporary technology stacks and innovative solutions to drive meaningful change across the organisation.

You'll play a key part in shaping the future of digital services and contributing to impactful projects that make a difference to NSW customers.

We are seeking a highly skilled Full Stack Engineer with a strong backend focus to join us. This role is ideal for someone who thrives in designing and building scalable backend systems, while still contributing to modern frontend experiences.

Key accountabilities

• Drive innovation and adoption of new technologies to enhance product capabilities.
• Make technical decisions in line with project goals and architectural designs.
• Promote best practices in software development methodologies, coding standards, and design patterns.
• Coach and provide guidance and training to less experienced professionals.
• Collaborate with cross-functional teams to meet the project needs.
• Write code and develop software components.
• Conduct code reviews and ensure code quality and adherence to best practices.Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Create and maintain technical documentation, codebase, and best practices.
• Participate in testing and quality assurance efforts.

Backend (Primary Focus)

• Extensive experience with Java/Node.js in building production-grade backend systems.
• Strong experience developing microservices and RESTful APIs, including hands‑on expertise with Spring Boot.
• Deep understanding of microservices architecture and integration patterns.
• Proven experience with cloud platforms (AWS preferred), deploying scalable, resilient, and secure solutions.
• Hands‑on experience with Infrastructure as Code (Terraform/CloudFormation).
• Strong expertise in cloud‑native development, including containers, serverless computing.
• Solid experience with RDBMS and NoSQL databases (DynamoDB), including data modelling and performance optimisation.
• Experience implementing and maintaining CI/CD pipelines (GitLab preferred)
• Strong working knowledge of security best practices across application and infrastructure layers.

Frontend (Supporting Capability)

• Proficiency in React.js, with experience building reusable components (e.g., Storybook).
• Experience with state management (Redux, Context API, React Query).
• Familiarity with modern UI frameworks (e.g., Material UI, Ant Design) and responsive design.
• Experience integrating with backend services via REST APIs, including authentication and error handling.
• Working knowledge of frontend testing (Jest, React Testing Library).
• Familiarity with Micro Frontend architecture and related design patterns is considered an advantage.

Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:

• Flexible office location across NSW
• Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
• Accrued Days Off (days in lieu) in addition to Annual Leave
• Ongoing access to industry approved self-learning tools
• Career agility including opportunities to work on different programs
• The opportunity for meaningful work that matters to all of us in NSW
• Corporate wellbeing programs with access to Fitness passport

We can't wait to meet you!

Closing Date: 28th September 2026, Monday at 10am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and is part of the Department of Customer Service.

Revenue Digital provides a suite of contemporary digital services for NSW Government customers and staff that administer grants, resolve fines and collect revenue for the State in a fair, efficient and timely manner. We do this in line with legislation, customer expectations and industry best practices, to make it easier for over 100,000 businesses and more than three million individuals to interact with the NSW Government. We focus on simplifying processes and improving access to services through modern, user‑centred digital solutions.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.

Revenue NSW Digital is responsible for the delivery of state‑of‑the‑art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8*** or *************@customerservice.nsw.gov.au.

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process