APAC Securities Operations Lead & Client Governance

SimCorp

Sydney

Hybrid

AUD 180,000 - 240,000

Full time

40 hours ago
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Benefits offered by this job

Salary and bonus
Pension
Hybrid model
Professional development

Job summary

SimCorp is seeking a Principal Analyst, Client Representation to operate as the senior on-site SME and primary client interface for Securities Operations in Sydney. The role connects remote Manila/Noida delivery with local client expectations, driving governance and service reviews.

You will coach the Sydney Lead Analyst and shape the regional client-governance framework. With 5–8+ years in securities operations and a focus on relationship management, you will guide cross-domain operations and

Qualifications

  • 5–8+ years of experience in securities operations, including client-facing or managed-services work.

Responsibilities

  • Act as the primary escalation point and named client contact across all Securities Operations matters.
  • Represent SimCorp IOS at client governance meetings, service reviews, and SLA reviews for the region.
  • Own the relationship-management strategy for asset manager, investment manager and administrator stakeholders in the region.
  • Own on-site oversight support for managed-service (BPO) operations in Sydney.
  • Ensure the feedback loop from the client to delivery teams in Manila and Noida drives measurable operational improvement.
  • Lead client onboarding support in the APAC timezone, coordinating readiness across all six functional domains.
  • Coach and provide business/technical guidance to the Lead Analyst and regional support analysts.
  • Own backup-coverage planning for the on-site SME function and escalation continuity.
  • Apply cross-domain judgment to resolve the most complex or ambiguous client issues, drawing on expertise across Trade Processing, Asset Servicing, Reconciliation, Delivery Excellence, Operational Data Management, and Claims & CSDR

Job description

SimCorp is seeking a Principal Analyst, Client Representation to operate as the senior on-site SME and primary client interface for Securities Operations in Sydney. The role connects remote Manila/Noida delivery with local client expectations, driving governance and service reviews.

You will coach the Sydney Lead Analyst and shape the regional client-governance framework. With 5–8+ years in securities operations and a focus on relationship management, you will guide cross-domain operations and

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