APAC Securities Operations Lead (Client Governance)

SimCorp; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Flexible working hours

Hybrid work model

Professional development opportunities

Job summary

SimCorp, a global leader in integrated investment management solutions, seeks a Principal Analyst, Client Representation in Sydney. You will be the senior on-site SME and primary client interface for Securities Operations in APAC, coordinating with Manila and Noida delivery teams and representing SimCorp IOS at governance meetings.

You will coach the Sydney Lead Analyst, manage relationships with asset managers and administrators, oversee on-site BPO operations, and drive continuous improvement

Qualifications

• 5–8+ years of experience in securities operations, including client-facing or managed-services work.
• Proven ability to lead complex, cross-functional client conversations with limited direction.
• Experience representing a function at governance meetings and service reviews.

Responsibilities

• Act as the primary escalation point and named client contact across all Securities Operations matters.
• Represent SimCorp IOS at client governance meetings, service reviews, and SLA reviews for the region.
• Own the relationship-management strategy for asset manager, investment manager and administrator stakeholders in the region.
• Own on-site oversight support for managed-service (BPO) operations in Sydney.
• Ensure the feedback loop from the client to delivery teams in Manila and Noida drives measurable operational improvement.
• Lead client onboarding support in the APAC timezone, coordinating readiness across all six functional domains.
• Coach and provide business/technical guidance to the Lead Analyst and regional support analysts.
• Own backup-coverage planning for the on-site SME function and escalation continuity.
• Apply cross-domain judgment to resolve the most complex or ambiguous client issues, drawing on expertise across Trade Processing, Asset Servicing, Reconciliation, Delivery Excellence, Operational Data Management, and Claims & CSDR.

Skills

Senior stakeholder management

Governance and escalation ownership

Relationship-management strategy

Securities Operations expertise

Job description

SimCorp, a global leader in integrated investment management solutions, seeks a Principal Analyst, Client Representation in Sydney. You will be the senior on-site SME and primary client interface for Securities Operations in APAC, coordinating with Manila and Noida delivery teams and representing SimCorp IOS at governance meetings.

You will coach the Sydney Lead Analyst, manage relationships with asset managers and administrators, oversee on-site BPO operations, and drive continuous improvement