APAC SaaS CSM: Onboarding & Renewals

Jobtailor; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Jobtailor seeks a customer-focused professional to independently manage a portfolio of commercial clients across the APAC region, partnering with senior CSMs on complex accounts and leading onboarding. You will support renewals, maintain senior stakeholder relationships across security, risk and strategy, assist with platform configuration and API integrations, and contribute to internal playbooks.

APAC SaaS Customer Success Manager - Onboarding & Renewals Sydney, NSW, AU.

Responsibilities

• Onboard new clients and ensure successful platform adoption
• Support renewals and retain key accounts across APAC
• Maintain senior stakeholder relationships across security, risk and strategy
• Assist with platform configuration and API integrations
• Contribute to internal playbooks and best practices

Job description

Jobtailor seeks a customer-focused professional to independently manage a portfolio of commercial clients across the APAC region, partnering with senior CSMs on complex accounts and leading onboarding. You will support renewals, maintain senior stakeholder relationships across security, risk and strategy, assist with platform configuration and API integrations, and contribute to internal playbooks.

APAC SaaS Customer Success Manager - Onboarding & Renewals Sydney, NSW, AU.