ANZ Head of Human Pharma Operations

Boehringer Ingelheim; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Boehringer Ingelheim in Australia and New Zealand seeks a Head of HP Operations to lead the Human Pharma Operations team, aligning regional go-to-market plans with business goals and customer needs. You will partner with Therapeutic Area teams and cross-functional groups to deliver timely, compliant regional roadmaps and drive performance.

The role emphasizes leadership, transformation across engagement, planning, campaigns, content, and platform capabilities, with responsibilities spanning

Qualifications

• Bachelor's degree in science, business, marketing or related discipline.
• Proven people leadership, management, development and coaching capability.
• Ability to conceptualise, develop, deliver and optimise Go-To-Market processes, tools, training and best practices.
• Proven project management and change management skills.
• Expert analytical skills with strong commercial and business understanding.
• Strong customer focus, teamwork, result orientation and commitment to driving excellence and performance.

Responsibilities

• Lead ANZ contributions to the regional Customer Engagement Model, delivering customer value and business objectives across touchpoints.
• Oversee ANZ planning, forecasting and market intelligence, translating trends into recommendations for Therapeutic Area teams and the Human Pharma Leadership Committee.
• Coordinate and optimise campaigns and content plans aligned with customer and business goals, using existing channels and reporting outcomes.
• Document business requirements and innovation opportunities for regional review.
• Enable efficient end-to-end content management, from editorial planning to customer delivery.
• Oversee ANZ capability building with the regional team to deliver the Go-To-Market roadmap.
• Ensure compliance with healthcare professional regulations, the Code of Conduct, pharmacovigilance requirements, procedures and laws.
• Drive collaboration across Therapeutic Area, Human Pharma, Medical, Sales, Marketing, IT, regional teams, group functions and agencies.
• Lead and develop a capable, motivated team committed to delivering objectives and living Boehringer Ingelheim values.

Skills

People leadership

Project management

Change management

Analytical skills

Customer focus

Education

Bachelor's degree in science, business, marketing

MBA preferred

Job description

Boehringer Ingelheim in Australia and New Zealand seeks a Head of HP Operations to lead the Human Pharma Operations team, aligning regional go-to-market plans with business goals and customer needs. You will partner with Therapeutic Area teams and cross-functional groups to deliver timely, compliant regional roadmaps and drive performance.

The role emphasizes leadership, transformation across engagement, planning, campaigns, content, and platform capabilities, with responsibilities spanning