Analytics Governance and Literacy Specialist

City of Melbourne; Melbourne; Hybrid; AUD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible working

Study assistance

Corporate discounts

Parental leave (up to 20 weeks)

Job summary

City of Melbourne is seeking an Analytics Governance and Literacy Specialist to lead an organisation-wide data literacy program, develop governance frameworks, and support ethical data practices. You will collaborate across subject matter experts, learning teams, and the Manager, Data Governance to embed standards and processes.

The role emphasizes knowledge sharing through a Community of Practice and prioritising analytics requests.

Qualifications

• Relevant qualifications and/or demonstrated experience in business analytics, data and insights, mathematics, statistics, technology, or a related field.
• Experience contributing to analytics, governance, or data capability initiatives within a complex organisational environment.
• Demonstrated project delivery, stakeholder engagement, and collaborative relationship-building skills.
• Excellent written and verbal communication skills, with the ability to explain complex concepts in clear, accessible ways.

Responsibilities

• Design and deliver an organisation-wide data literacy program, including learning resources, training, and communications.
• Collaborate with subject matter experts and learning, development, and communications teams to align initiatives with organisational standards.
• Partner with the Manager, Data Governance to develop analytics governance frameworks, processes, and standards.
• Facilitate the Data, Insights and Innovation Community of Practice to promote knowledge sharing and continuous learning.
• Develop and manage a process for coordinating and prioritising analytics and insights requests from stakeholders.
• Establish approaches to measure and demonstrate the impact and value of analytics and insights activities.

Skills

Analytical thinking

Problem solving

Stakeholder engagement

Communication skills

Data literacy

Education

Qualifications in analytics or data science

Job description

Analytics Governance and Literacy Specialist

The Analytics Governance and Literacy Specialist plays a pivotal role in enabling a culture where data is accessible, understood, and used responsibly across the organisation. By developing and embedding governance frameworks, standards, and capability-building initiatives, the role helps ensure that employees at all levels have the confidence, knowledge, and support needed to use data and insights effectively in their work. Through collaboration with diverse stakeholders and leadership of a thriving Community of Practice, the specialist fosters shared learning, promotes consistent and ethical data practices, and strengthens organisational capability to make evidence-informed decisions that create meaningful value for customers, the community, and the organisation as a whole.

This is a 12-month max-term contract position.

A little more about the role

Design and deliver an organisation-wide data literacy program, including learning resources, training, and communications.

Collaborate with subject matter experts and learning, development, and communications teams to align initiatives with organisational standards and practices.

Partner with the Manager, Data Governance to develop and embed analytics governance frameworks, processes, and standards that support consistent use of data, metrics, reports, and insights.

Facilitate the Data, Insights and Innovation Community of Practice to promote knowledge sharing, collaboration, and continuous learning.

Develop and manage a process for coordinating and prioritising analytics and insights requests from stakeholders across the organisation.

Establish approaches to measure and demonstrate the impact and value of analytics and insights activities.

Define and monitor performance measures for data literacy, governance, and community initiatives to support ongoing evaluation and improvement.

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

What your experience might look like

Relevant qualifications and/or demonstrated experience in business analytics, data and insights, mathematics, statistics, technology, or a related field.

Experience contributing to analytics, governance, or data capability initiatives within a complex organisational environment.

Strong analytical, critical thinking, and problem-solving skills, with the ability to identify opportunities, develop solutions, and support positive organisational outcomes.

Demonstrated project delivery, stakeholder engagement, and collaborative relationship-building skills.

Excellent written and verbal communication skills, with the ability to explain complex concepts in clear, accessible, and engaging ways for diverse audiences.

Benefits of working with us

Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.

Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.

Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.

Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

Need more info?

Refer to the position description below or contact Laura Hague– Head of Analytics and Insights, at ***********@melbourne.vic.gov.au

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.