Amenities Attendant

My NRMA; Tuncurry; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Travel discounts

NRMA Rewards membership

Insurance discounts

Relocation/ relocation assistance

Job summary

NRMA Parks & Resorts in Australia is seeking an Amenities Attendant to be the quiet hero of the guest experience, ensuring bathrooms, showers, laundry and common areas are clean, well stocked and presented to a high standard throughout the day. You don’t need years of experience—just the right attitude and a great work ethic.

Responsibilities include maintaining facilities, assisting guests, following hygiene procedures, and supporting the team for a seamless, spotless stay.

Qualifications

• No prior experience required.
• Able to stand long periods and perform physical tasks.
• Current Working With Children Check required.

Responsibilities

• Keep guest amenities clean, tidy and well stocked.
• Ensure facilities are presented to a high standard.
• Report maintenance issues promptly.
• Assist guests with queries about facilities.
• Follow cleaning schedules and hygiene procedures.
• Work with the wider team to ensure a seamless guest stay.

Skills

Attention to detail

Reliability

Friendly communication

Time management

Flexibility

Physical fitness

Job description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Job Description

About the role

As an Amenities Attendant, you’ll be the quiet hero of the guest experience. While others see “just bathrooms and facilities”, you know this is where guests decide how clean, comfortable and cared for they feel.

What You'll do

• Keep guest amenities (bathrooms, showers, laundry and common areas) clean, tidy and well stocked
• Ensure all facilities are presented to a high standard throughout the day
• Report maintenance issues promptly to keep everything in safe working order
• Assist guests with basic queries about facilities and the property
• Follow cleaning schedules and hygiene procedures to meet safety and cleanliness standards
• Work closely with the wider team to make sure guests have a seamless, positive stay

No two days are exactly the same – some days are all about keeping ahead of the rush, others are about the details that make our guests say, “Wow, this place is spotless!”

You don’t need to have years of experience – we’re looking for theright attitudeand agreat work ethic. You’ll bring:

• Pride in your work– you love seeing the instant results of a job well done
• Strong attention to detail– you notice the little things others might miss
• Reliability– you show up on time, every time, and can be counted on
• A friendly, approachable manner– you’re happy to say hello and assist guests when needed
• Comfort with physical work– bending, lifting, moving and being on your feet
• Good time management– you can follow a schedule and keep on top of tasks
• Flexibility to work a mix of shifts– including weekends and public holidays
• Previous cleaning or housekeeping experience(handy, but not essential – we’ll show you the ropes)

As part of the role requirements, successful candidates will need to hold a current Working With Children Check.

What’s in it for you?
At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA Rewards membership includingdiscounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong
We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this?

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.