Ambulatory Transformation Lead — Drive Access & Efficiency

Women's; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary packaging

Wellbeing program

Public transport options

Onsite facilities

Breastfeeding rooms

Mentoring & career development

Five weeks annual leave

Hybrid working

Job summary

The operational transformation lead role at The Women’s focuses on redesigning ambulatory services across the organisation. You will work with clinical, operational and executive stakeholders to develop future-focused service models, implement sustainable improvements and deliver patient-centred, efficient care.

You will lead complex reform initiatives, manage governance and delivery, and drive benefits realisation while navigating a busy healthcare environment in Melbourne’s Parkville campus.

Qualifications

• Demonstrated experience leading complex service reform and transformation projects within healthcare.
• Strong understanding of ambulatory and non-admitted service operations.
• Proven ability to analyse data, diagnose current state and translate into future-state plans.

Responsibilities

• Lead transformation of ambulatory services, overseeing reviews and implementation to improve access and outcomes.
• Analyse service performance and patient flow to reduce delays and improve pathways.
• Engage clinical, operational and executive stakeholders; facilitate workshops and co-design activities.
• Monitor delivery, manage risks, track benefits and provide strategic recommendations.

Skills

Service transformation

Healthcare transformation

Stakeholder engagement

Data analysis

Project management

Change management

Tools

SuccessFactors

Job description

The operational transformation lead role at The Women’s focuses on redesigning ambulatory services across the organisation. You will work with clinical, operational and executive stakeholders to develop future-focused service models, implement sustainable improvements and deliver patient-centred, efficient care.

You will lead complex reform initiatives, manage governance and delivery, and drive benefits realisation while navigating a busy healthcare environment in Melbourne’s Parkville campus.