Ambulatory Services Transformation Lead (Hybrid)

Royal Women's Hospital; Melbourne; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Salary packaging benefits

Wellness initiatives program

Public transport convenience at door

Onsite facilities and services

Five weeks annual leave + leaveloading

Job summary

The Royal Women’s Hospital is seeking an Operational Transformation Lead – Ambulatory Services to drive redesign and transformation across ambulatory services. You will collaborate with clinical, operational and executive stakeholders to develop future-focused service models, implement sustainable improvements, and deliver high-quality, patient-centred care.

A senior leadership role, you will oversee service reviews, diagnostic analyses and implementation activities to improve access,

Qualifications

• Experience leading complex healthcare transformation initiatives.
• Strong clinical operational knowledge with ability to engage diverse stakeholders.
• Proven ability to translate strategy into practical change and measurable benefits.

Responsibilities

• Lead the transformation of ambulatory services, overseeing service reviews, redesign initiatives, and implementation activities to improve access, efficiency, and patient outcomes.
• Analyse service performance and patient flow, identifying opportunities to reduce delays, improve access pathways, optimise capacity and enhance the patient experience.
• Engage and collaborate with clinical, operational and executive stakeholders, facilitating workshops, co-design activities and change initiatives to drive sustainable service improvements.
• Monitor project delivery and governance, managing risks, tracking benefits, preparing reports and providing strategic recommendations to support informed decision-making and successful implementation outcomes.

Skills

Strategic leadership

Stakeholder engagement

Change management

Healthcare transformation

Job description

The Royal Women’s Hospital is seeking an Operational Transformation Lead – Ambulatory Services to drive redesign and transformation across ambulatory services. You will collaborate with clinical, operational and executive stakeholders to develop future-focused service models, implement sustainable improvements, and deliver high-quality, patient-centred care.

A senior leadership role, you will oversee service reviews, diagnostic analyses and implementation activities to improve access,