Ambassador Programs Coordinator - Hybrid

University of New South Wales; Sydney; Hybrid; AUD 108,000 - 115,000; Full time

Job summary

University of New South Wales in Sydney Kensington is seeking a role to supervise UNSW students engaged in delivering online and on-campus experiences and events and provide administrative support to the Students as Partners program. It reports to the Students as Partners Senior Program Officer and has no direct reports, though may supervise casual staff occasionally.

Accountabilities include coordinating ambassador scheduling, rostering, recruitment admin, and end-to-end logistics and program

Qualifications

• Previous experience in events, program administration and scheduling.
• Demonstrated organisational skills with the ability to deal with concurrent complex tasks, manage competing priorities and effectively meet deadlines.
• Demonstrated ability to build and maintain positive and productive relationships with key stakeholders, including University staff, University students, Alumni, school staff and external partners.
• Excellent interpersonal, written and verbal communication skills and the ability to communicate effectively with young people (both University and high school students) and the ability to write effectively for a wide range of audiences.
• Advanced level of computer literacy with excellent skills in Microsoft Office applications, and platforms such as Teams, Calendly and Slido

Responsibilities

• Coordinate the scheduling of University Ambassadors for large-scale educational outreach programs, including communication to determine ambassador availability, and consulting the team on strategic program scheduling assignments to maximise student engagement and learning outcomes
• Manage communications and act as a key liaison with University Ambassadors for rostering and shift changes
• Provide operational support for the recruitment of new Ambassadors, including HR processing, coordinating interviews and assessment and effective onboarding
• Lead end-to-end logistics and event arrangements for the training, pilots and program delivery for University Ambassador-led engagements
• Administration of the Students as Partners Consultative Group (SCON) meetings - including distributing project brief templates, liaising with stakeholders, compiling submissions, scheduling meetings, preparing and circulating agendas, coordinating meeting logistics, and distributing meeting minutes
• Actively maintain Ambassador and SCON membersdatabase
• Support theStudents as PartnersSenior Project Officer in active observation and provide facilitation feedback aligned to University Ambassador training competencies
• Provide administrative support for school engagement and program delivery

Skills

Event coordination

Scheduling

Administrative support

HR processing

Stakeholder liaison

Office software

Tools

Microsoft Office

Teams

Calendly

Slido

Job description

University of New South Wales in Sydney Kensington is seeking a role to supervise UNSW students engaged in delivering online and on-campus experiences and events and provide administrative support to the Students as Partners program. It reports to the Students as Partners Senior Program Officer and has no direct reports, though may supervise casual staff occasionally.

Accountabilities include coordinating ambassador scheduling, rostering, recruitment admin, and end-to-end logistics and program