Students as Partners Program Officer

UNSW; Sydney; Hybrid; AUD 108,000 - 115,000; Full time

Job summary

UNSW is seeking a role within the Division of Equity, Diversity & Inclusion to supervise UNSW students delivering online and on-campus experiences. You will provide administrative support to the Students as Partners program, reporting to the Senior Program Officer, with occasional supervision of casual staff.

The role requires coordinating ambassador schedules, managing communications, assisting with ambassador recruitment, and delivering end-to-end event logistics.

Qualifications

• Experience in events, program administration and scheduling.
• Strong organisational skills to manage concurrent tasks and deadlines.
• Ability to build relationships with stakeholders including staff, students and partners.
• Excellent written and verbal communication for diverse audiences.
• Advanced computer literacy with Office apps and collaboration platforms (Teams, Calendly, Slido).

Responsibilities

• Coordinate scheduling of University Ambassadors for large-scale educational outreach programs and determine availability.
• Manage communications and act as liaison with University Ambassadors for rostering and shifts.
• Support recruitment of new Ambassadors including HR processing and onboarding.
• Lead logistics and event arrangements for Ambassador-led engagements and program delivery.
• Administer the Students as Partners Consultative Group (SCON) meetings and distribute minutes.
• Maintain Ambassador and SCON databases and assist with facilitation feedback.
• Provide administrative support for school engagement and program delivery.

Skills

Events management

Program administration

Scheduling

Stakeholder relations

Communication

Process improvement

Tools

Microsoft Office

Teams

Calendly

Slido

Job description

• Remuneration:$108021-$115,233 depending on experience + 17% super(level6)
• Location: Kensington UNSW Campus(hybrid)

• Employment Type:Full TimePermanent
• Remuneration:$108021-$115,233 depending on experience + 17% super(level6)
• Location: Kensington UNSW Campus(hybrid)

About The Role

The Division of Equity, Diversity & Inclusion is responsible for supporting a diverse and inclusive staff and student community and working with partner communities and broader society towards positive change.

The Division of Equity, Diversity & Inclusion is also responsible for several KPIs for staff and student equity.

This role will supervise UNSW students engaged in the delivery of online and on-campus experiences and events and provide administrative support to the Students as Partners program. It reports to the Students as Partners Senior Program Officer and has no direct reports although may also supervise and coach casual staff from time to time.

Accountabilities Include

• Coordinate the scheduling of University Ambassadors for large-scale educational outreach programs, including communication to determine ambassador availability, and consulting the team on strategic program scheduling assignments to maximise student engagement and learning outcomes
• Manage communications and act as a key liaison with University Ambassadors for rostering and shift changes
• Provide operational support for the recruitment of new Ambassadors, including HR processing, coordinating interviews and assessment and effective onboarding
• Lead end-to-end logistics and event arrangements for the training, pilots and program delivery for University Ambassador-led engagements
• Administration of the Students as Partners Consultative Group (SCON) meetings – including distributing project brief templates, liaising with stakeholders, compiling submissions, scheduling meetings, preparing and circulating agendas, coordinating meeting logistics, and distributing meeting minutes
• Actively maintain Ambassador and SCON members database
• Support the Students as Partners Senior Project Officer in active observation and provide facilitation feedback aligned to University Ambassador training competencies
• Provide administrative support for school engagement and program delivery

About You

• Previous experience in events, program administration and scheduling
• Demonstrated organisational skills with proven ability to deal with concurrent complex tasks, manage competing priorities and effectively meet deadlines
• Demonstrated ability to build and maintain positive and productive relationships with key stakeholders, including University staff, University students, Alumni, school staff and external partners
• Excellent interpersonal, written and verbal communication skills and the ability to communicate effectively with young people (both University and high school students) and the ability to write effectively for a wide range of audiences
• Advanced level of computer literacy with excellent skills in Microsoft Office applications, and platforms such as Teams, Calendly and Slido
• Ability to take initiative and take a proactive approach to driving process improvement
• Full driver's license would be ideal (but not essential) and willingness to obtain a WWCC if successful (at your own cost)

This is a hybrid role. The successful candidate is expected to work onsite Monday to Wednesday, with occasional early or late finishes and rare travel with the ambassadors within Sydney (hence the preference for a driver's licence).

Candidates will need to have full working rights - no sponsorship is available.

Applications close

15th November 11.55PM

Pre-Employment Checks

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.