Allocator

Hymix Australia; Gold Coast City; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

45-hour week

Rotating shifts

1 in 3 Saturdays

Job summary

Hymix Australia in Southport, QLD is seeking a Concrete Allocator / Scheduler to join our Customer Service Centre. You will coordinate daily deliveries, manage changing priorities, and ensure timely service for customers across our network.

This fast-paced role requires strong organisation, clear communication, and the ability to adapt to weather or traffic changes while maintaining safety and accuracy in records. A collaborative team environment and development opportunities are offered.

Qualifications

• Experience in scheduling, allocation, logistics, transport, operations, or customer service.
• Strong organisational and time management skills.
• Ability to remain calm, focused, and decisive in a high-pressure environment.
• Excellent communication and relationship-building skills.
• Strong problem-solving ability and a customer-first mindset.

Responsibilities

• Scheduling and allocating concrete deliveries across Hymix network.
• Managing fleet utilisation and delivery efficiency.
• Monitoring daily operations and adjusting schedules in real time.
• Supporting customers with orders, enquiries, and changes.
• Communicating with drivers, batch plants, sales teams, and operational stakeholders.
• Maintaining accurate system information and delivery records.
• Identifying issues early and implementing practical solutions.

Skills

Scheduling

Logistics

Customer service

Communication

Problem solving

Attention to detail

Time management

Job description

Concrete Allocator / SchedulerHymix Concrete | Southport, QLD$80,000 - $90,000 + SuperAt Hymix, we're more than just concrete. We're a team that prides itself on delivering exceptional customer service, building strong relationships, and getting the job done safely and efficiently.We're looking for an energetic and highly organised Concrete Allocator / Scheduler to join our Customer Service Centre in Southport. This is a role for someone who thrives in a fast-paced environment, enjoys solving problems on the fly, and can make confident decisions under pressure.About the RoleAs a Concrete Allocator / Scheduler, you'll be the link between our customers, drivers, plants, and operational teams. You'll coordinate daily concrete deliveries, manage changing priorities, and ensure our customers receive the service they're counting on.No two days are the same. One minute you'll be scheduling a busy morning pour, the next you'll be responding to weather changes, traffic delays, plant issues, or last-minute customer requests.If you enjoy working in a dynamic environment where every decision has an impact, you'll thrive in this role.Key ResponsibilitiesScheduling and allocating concrete deliveries across our networkManaging fleet utilisation and delivery efficiencyMonitoring daily operations and adjusting schedules in real timeSupporting customers with orders, enquiries, and changesCommunicating with drivers, batch plants, sales teams, and operational stakeholdersMaintaining accurate system information and delivery recordsIdentifying issues early and implementing practical solutionsSupporting safe and efficient operations across the businessWhat You'll BringExperience in scheduling, allocation, logistics, transport, operations, or customer serviceStrong organisational and time management skillsAbility to remain calm, focused, and decisive in a high-pressure environmentExcellent communication and relationship-building skillsStrong problem-solving ability and a customer-first mindsetConfidence using computer systems and learning new technologyA commitment to safety, teamwork, and continuous improvementWhat's in it for You?$80,000 - $90,000 + Super45-hour weekRotating shifts between 4:00am and 5:00pm1 in 3 SaturdaysA supportive, high-performing team with plenty of personalityOngoing development and career opportunitiesA role where no two days are the sameThe opportunity to make a genuine impact on the customer experience and daily operation of the businessWhy Hymix?At Hymix, we work hard, support each other, and enjoy a laugh along the way. We're serious about delivering exceptional service, but we don't take ourselves too seriously. If you're looking for a challenging role with a great team culture and opportunities to grow, we'd love to hear from you.Apply now and become part of the team that keeps our customers and operations moving every day.