Air Freight Import Specialist - Hybrid Role

Danzas Corporation; Sydney; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid working options

Great place to work

Wellbeing/fitness subsidy

Job summary

DHL Global Forwarding in Sydney is seeking an Air Freight Transport Specialist to join the Airfreight Import team. You will coordinate import deliveries and work with forwarders to meet KPIs, while acting as the main contact for allocated customers.

You will monitor shipments, assist with payments for cargo release, and help reduce client transport liabilities. The role requires experience in airfreight or import operations and knowledge of forwarding systems.

Qualifications

• Experience in Shipping/International freight forwarding industry in airfreight and/or ocean-freight / Import operational roles.
• Good knowledge of forwarding business, DHL products and business systems (advantageous).
• CargoWise and Expedient experience (advantageous).
• Ability to identify and meet customer needs in a pleasant and friendly manner.

Responsibilities

• Coordination of Air Freight import deliveries.
• Manage cartage providers on a day-to-day basis to adhere to agreed KPIs.
• Some coordination of payments for release of cargo via outside forwarders.
• Act as key contact for allocated customers on agreed delivery requirements and supporting on challenges.
• Monitoring the Customs and DAFF held shipments.
• Reduction of client transport liabilities.

Skills

Air Freight

Import Operations

Customer Service

Freight Forwarding

Tools

CargoWise

Expedient

Job description

DHL Global Forwarding in Sydney is seeking an Air Freight Transport Specialist to join the Airfreight Import team. You will coordinate import deliveries and work with forwarders to meet KPIs, while acting as the main contact for allocated customers.

You will monitor shipments, assist with payments for cargo release, and help reduce client transport liabilities. The role requires experience in airfreight or import operations and knowledge of forwarding systems.