AI Transformation & Internal Communications Lead

Flight Centre Travel Group

Queensland

In loco

AUD 90.000 - 120.000

Tempo pieno

4 giorni fa

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Vantaggi offerti da questo lavoro

Great culture

Learning & development

LinkedIn Learning access

Staff discounts

Travel discounts

Career progression

Descrizione del lavoro

Flight Centre Travel Group seeks a Communications & Engagement Lead for the South Bank, QLD, to shape how teams across the Agentic Accelerator and Digital Commerce divisions connect and build capability. You will support AI transformation, craft engaging executive communications, and partner with leaders, product teams and external partners to drive meaningful outcomes.

You will lead internal campaigns, manage channels like Workvivo/SharePoint/Teams, and develop content that elevates change

Competenze

5+ years in internal communications, employee engagement or related field
Experience communicating technology, digital transformation or AI programs to non-technical audiences
Proven experience writing executive communications and board-level reporting
Strong stakeholder management with senior leaders across brands/business units
Experience with digital platforms such as Workvivo, Microsoft 365, SharePoint, Slack, HubSpot and Salesforce
Demonstrated event, recognition and community management experience
Strong writing, editing and storytelling skills
Experience in incident or crisis communications
High emotional intelligence to influence diverse audiences
Ability to work autonomously while building relationships
Tertiary qualification in Communications, Marketing, Business or related discipline
Travel industry experience and Leisure brands knowledge beneficial

Mansioni

Support AI Transformation Lead and Change Manager in delivering AI transformation and capability uplift initiatives
Produce and manage AI Interview Series across email, Workvivo and AI Learning Hub
Lead AI awareness and engagement activities with Anthropic/OpenAI/Miro
Develop and execute internal communications strategies for the division
Manage and optimise communication channels (email, Workvivo, SharePoint, Teams, Slack, digital signage, AI Learning Hub)
Create engaging content, toolkits, frameworks and templates for consistent messaging
Deliver newsletters, internal campaigns and awareness initiatives
Plan go-to-market comms for product launches, system rollouts and AI initiatives
Lead comms during incidents with updates, escalation support and response protocols
Support leadership through executive comms, stakeholder engagement, events and strategic initiatives
Plan and deliver recognition programs, conferences and partner events