AI Hub - Governance & Risk Lead

SilkRoad; Adelaide; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible work arrangements

Ongoing Training & Development

Job summary

RAA is embarking on an AI-first transformation and is building an AI Hub to embed governance and risk policies across the organisation. The Governance & Risk Lead, AI, will develop and oversee frameworks ensuring safe, ethical and responsible AI adoption while protecting member trust and privacy.

The role reports to the Senior Manager AI Hub and is based in Adelaide CBD as a full-time permanent position, offering collaboration with legal, privacy, cyber security, risk and audit teams to drive

Qualifications

• Demonstrated experience in AI governance, risk management, compliance or related control function within a complex organisation.
• Experience developing governance frameworks, policies or standards for emerging technologies.
• Experience partnering with legal, privacy, cyber security, risk and audit stakeholders to manage complex risk and compliance matters.
• Experience conducting risk or ethical impact assessments for technology or AI-related initiatives.
• Strong understanding of AI risk domains, including privacy, bias, transparency, security and explainability.
• Well-developed analytical and judgement skills, with the ability to balance risk management with support for innovation.
• Certification or formal training in AI governance, responsible AI, ethics, privacy or risk management (CIPP/CRISC) is highly regarded.

Responsibilities

• Develop and oversee the governance, risk and compliance frameworks that support AI adoption.
• Provide expert guidance on responsible AI practices across the AI Hub and business units.
• Identify and manage AI-related risks across privacy, bias, transparency, security and explainability.
• Lead ethical impact assessments and governance responses to AI-related incidents.
• Collaborate with legal, privacy, cyber security, risk and audit teams to balance innovation with responsibility.

Skills

AI governance

risk management

compliance

governance frameworks

policies for emerging tech

stakeholder collaboration

risk assessments

AI risk domains

analytical skills

risk judgement

Education

Tertiary qualification in Law / Risk Management / IT / Data Science / Business or related field; AI governance/privacy/risk certifications (CIPP/CRISC) highly regarded

Job description

• Help RAA adopt AI safely, ethically and responsibly
• Shape the governance, risk and compliance frameworks behind RAA's AI Hub
• Full-time permanent position based in Adelaide CBD reporting to the Senior Manager AI Hub

The Role

RAA is embarking on an ambitious AI-first transformation, embedding artificial intelligence as an operating principle across the organisation rather than treating it as a standalone technology initiative. As part of our newly established AI Hub, we're building the capability to adopt AI at scale while ensuring trust, accountability and responsible use remain at the centre of everything we do.

As the Governance & Risk Lead, AI, you'll ensure AI is adopted safely, ethically and responsibly across RAA, protecting member trust, privacy and organisational integrity as our AI capability grows. You'll develop and oversee the governance, risk and compliance frameworks that support AI adoption, working across the AI Hub, business units and control functions to ensure AI initiatives meet legal, regulatory and organisational requirements without unnecessarily slowing innovation.

You'll provide expert guidance on responsible AI practices, helping teams understand and manage risk and implement appropriate controls throughout the AI lifecycle. From identifying and assessing AI-related risks across privacy, bias, transparency, security and explainability, to conducting ethical impact assessments and leading the governance response to AI-related incidents, you'll be the trusted voice that helps RAA balance innovation with responsibility.

This is a rare opportunity to help build responsible AI governance from the ground up in one of South Australia's most trusted organisations.

About You

You bring a strong understanding of risk, governance and compliance, and you're motivated by helping organisations innovate safely rather than simply saying no. You know how to translate complex legal, regulatory and ethical requirements into practical, proportionate guidance that supports delivery rather than becoming a bottleneck.

We're looking for someone with:

• Demonstrated experience in AI governance, risk management, compliance or a related control function within a complex organisation
• Experience developing and implementing governance frameworks, policies or standards for emerging technologies
• Experience partnering with legal, privacy, cyber security, risk and audit stakeholders to manage complex risk and compliance matters
• Experience conducting risk or ethical impact assessments for technology or AI-related initiatives
• Strong understanding of AI risk domains, including privacy, bias, transparency, security and explainability
• Well-developed analytical and judgement skills, with the ability to balance risk management with support for innovation
• A tertiary qualification in Law, Risk Management, Information Technology, Data Science, Business or a related field; certification or formal training in AI governance, responsible AI, ethics, privacy or risk management (such as CIPP or CRISC) is highly regarded

When you join RAA, you'll find more than just a governance role:

• The opportunity to shape how a large, trusted South Australian organisation adopts AI safely and responsibly
• A highly visible role working at the centre of RAA's AI Hub and strategic transformation agenda
• The chance to build governance and risk frameworks from the ground up, rather than inherit someone else's
• The opportunity to work closely with legal, privacy, cyber security, risk and audit teams on some of RAA's most important initiatives
• A collaborative team culture where responsible innovation is genuinely valued

About us

Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 840,000 members across travel, solar and battery solutions, EV charging and more. And we don't just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.

Our purpose is simple: be better for our members and better for our community. Guided by our values - Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We're one of SA's most trusted brands and largest employers. We're on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.

Benefits

We believe in rewarding our people for the work they do. As part of the RAA team, you'll enjoy:

• Free RAA premium road service
• Access to our RAA Rewards Program
• Generous discounts on all RAA products
• Flexible work arrangements
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

We're committed to a diverse, inclusive workplace where everyone is valued for their unique contributions. We welcome applications from people of all ages and backgrounds, including people living with disability, First Nations Peoples, LGBTIQA+ community members, and people from culturally diverse backgrounds.