Senior Manager Analytics & Decision Intelligence

SilkRoad; Adelaide; On-site; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Free RAA premium road service

RAA Rewards Program

Generous discounts on RAA products

Flexible work arrangements

Training & Development opportunities

Job summary

RAA is seeking a Senior Manager, Analytics & Decision Intelligence to lead the enterprise analytics capability in Adelaide. You will transform data into meaningful insights that help measure progress, support decisions and deliver on strategic ambitions.

Within the Strategy & Growth team, you will link organisational strategy with enterprise performance, develop performance frameworks, and enable decision intelligence capabilities that track outcomes and guide responses to challenges with

Qualifications

• Significant experience leading enterprise analytics and decision intelligence within a complex organisation.
• Proven ability to develop performance measurement frameworks and strategic reporting.
• Experience translating data into actionable recommendations for executives.

Responsibilities

• Lead enterprise analytics, decision intelligence or strategic insight functions to guide organisational delivery.
• Develop performance measurement frameworks and strategic reporting to support accountability.
• Translate data into actionable insights and recommendations for senior leadership.
• Influence executive thinking and champion evidence-based decision making across the organisation.
• Build and mentor high-performing analytics teams to mature capability.

Skills

Enterprise analytics

Decision intelligence

Stakeholder engagement

Strategy measurement

Leadership

Job description

• Full-time permanent position based in Adelaide CBD reporting to the General Manager Strategy & Growth
• Lead enterprise analytics, strategy measurement and decision intelligence
• Help shape how RAA measures success, delivers strategy and makes better decisions

The Role

Great strategy is only as powerful as the insights that guide it.

As RAA continues to evolve, we’re building a stronger connection between strategy, performance and decision-making. That’s where this role comes in.

As the Senior Manager, Analytics & Decision Intelligence, you'll lead RAA's enterprise analytics capability, transforming data into meaningful insights that help the organisation measure progress, make better decisions and deliver on its strategic ambitions. You'll be responsible for ensuring leaders have the intelligence, performance measures and predictive insights needed to understand what's working, what isn't, and where to focus next.

Working within the Strategy & Growth team, you'll play a critical role in linking organisational strategy with enterprise performance. You'll lead the development of strategic performance frameworks, enterprise reporting and decision intelligence capabilities that enable RAA to track outcomes, identify opportunities and respond to emerging challenges with confidence.

Leading Enterprise and Operational Analytics teams, you'll help embed a culture where evidence, insight and performance measurement sit at the heart of decision‑making, ensuring analytics delivers tangible value across the organisation.

This is an opportunity to influence enterprise‑wide decisions and help shape the future direction of one of South Australia's most trusted organisations.

About You

You're a strategic thinker who understands that analytics is about more than reporting. You know how to transform data into actionable insight, connect performance to strategic outcomes, and help leaders make informed decisions with confidence.

You bring strong commercial and analytical capability, coupled with the ability to tell compelling stories through data. You're comfortable engaging executives, challenging thinking and translating complex information into practical recommendations that drive action.

We're looking for someone with:

• Significant experience leading enterprise analytics, decision intelligence or strategic insight functions within a complex organisation
• A track record of developing performance measurement frameworks and strategic reporting that support organisational delivery and accountability
• Experience using analytics and insight to inform strategic planning, business performance and growth decisions
• Strong stakeholder engagement and influencing skills, with the ability to work effectively at executive and senior leadership levels
• Experience leading high‑performing analytics teams and building organisational capability in evidence‑based decision‑making
• A passion for helping organisations turn information into action and outcomes

When you join RAA, you'll find more than just a leadership role:

• The opportunity to shape how RAA measures and delivers its strategy
• A highly visible role supporting enterprise planning, performance and decision‑making
• The ability to influence strategic priorities through evidence‑based insight
• The opportunity to lead and mature enterprise analytics and decision intelligence capabilities
• A collaborative environment where strategy, performance and analytics come together to drive organisational impact
• A career‑defining opportunity to help one of South Australia's most trusted brands become even more insight‑led and future‑focused

About us

Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 840,000 members across travel, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.

Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and largest employers. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.

Help turn strategy into action and data into decisions.

Benefits

We believe in rewarding our people for the work they do. As part of the RAA team, you'll enjoy:

• Free RAA premium road service
• Access to our RAA Rewards Program
• Generous discounts on all RAA products
• Flexible work arrangements
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

You’ll need to provide evidence of your eligibility to work in Australia and we’ll also need you to undertake a police check before you can work with us at RAA.

We’re committed to a diverse, inclusive workplace where everyone is valued for their unique contributions. We welcome applications from people of all ages and backgrounds, including people living with disability, First Nations Peoples, LGBTIQA+ community members, and people from culturally diverse backgrounds.