AI-First Software Engineer (Customer Ops)

Cover Genius; Australia; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Cover Genius is seeking a Software Engineer in its Customer Operations team to design, build, and maintain solutions for customers, accessors, and partners across multiple platforms. The role emphasizes AI integration, IaC, and collaboration with product managers, data teams, QA, and other engineering groups to ship features and improve reliability.

You will lead design discussions, write high-quality code, and help raise engineering standards while shaping AI-first projects and services that

Qualifications

• Experience designing, building and maintaining production-grade web services.
• Fluent with AI coding tools and integrated into workflows.
• Experience with API design and third-party integrations.
• Strong cloud, containerization, and data modeling skills.
• Excellent written and verbal communication; agile environment.

Responsibilities

• Design and build scalable solutions for end customers, assessors, and partners.
• Lead technical design discussions and architecture decisions.
• Shape and deliver AI-first initiatives and agentic systems.
• Drive cross-functional collaboration to ship features on time.
• Champion continuous improvement of infrastructure and practices.

Skills

AI coding tools

Production systems

Node.js

TypeScript

Python

APIs integration

AWS

Docker

Kubernetes

CI/CD

PostgreSQL

MongoDB

Data modelling

Effective communication

Tools

Docker

Kubernetes

AWS

CI/CD

PostgreSQL

MongoDB

Job description

Cover Genius is seeking a Software Engineer in its Customer Operations team to design, build, and maintain solutions for customers, accessors, and partners across multiple platforms. The role emphasizes AI integration, IaC, and collaboration with product managers, data teams, QA, and other engineering groups to ship features and improve reliability.

You will lead design discussions, write high-quality code, and help raise engineering standards while shaping AI-first projects and services that